Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Leadership Development & Honors
Generic

LILIA SALINAS

Dallas,Texas

Summary

Result-driven, senior-level Program Management and Strategic Operations Leader with over a decade of specialized telecommunications experience driving enterprise change, cross-functional execution, and data-driven customer segment growth. Expert at converting complex consumer insights and market segmentation strategies into disciplined program delivery, managing matrixed stakeholder relationships, and deploying AI-enabled workflow solutions to improve operational efficiency. Proven track record of navigating complex operational environments to guide executive actions and generate $5.6M in regional sales impact.

Overview

2
2
Languages
12
12
years of professional experience

Work History

SR Marketing Manager

Verizon
01.2024 - Current

Product Development Management (11/2025 – Present)

  • Architected the multi-year operational transformation of the Latino segment, building the data-driven business case to transition from a generic model to a high-yield, acculturation-based customer strategy.
  • Established and scaled AI best practices across the CMO organization, driving operational agility, reducing execution timelines, and modernizing workflow efficiency.
  • Translated complex operational and performance metrics into actionable business intelligence, establishing measurement frameworks that guided executive decision-making and quarterly planning.
  • Oversaw end-to-end program lifecycles and downstream channel alignment for major initiatives (FIFA, Día de las Madres, Holiday), contributing to +104% YoY YTD Net Add growth.
  • Directed CMI research brief development for CMO leadership, leveraging operational data to optimize strategy, messaging, and market expansion.
  • Conducted deep-dive competitive analysis on rival launches and partnerships, engineering counter-strategies to defend regional market share.

Experiential Marketing (01/2024 – 11/2025)

  • Spearheaded high-profile, multi-market programs (including 90s Pop Tour and Mariachi USA), delivering 103% target attainment against Gross Add objectives.
  • Managed end-to-end operational execution for 51 complex activations across 15 states (Coastal Plains and Atlantic South), driving 2.6M impressions, 15K+ leads, and direct revenue conversion.
  • Directed external agency partners, vendors, and high-value sponsorship portfolios (NFL Super Bowl LIX, Live Nation, Univision) to ensure flawless program execution, budget adherence, and brand alignment.
  • Partnered across cross-functional teams to streamline resource allocation, optimize asset utilization, and establish scalable execution frameworks for experiential programs.

Marketing Manager

Verizon
01.2019 - 01.2024

Latino Segment Strategy & Brand (05/2020 – 01/2024)

  • Collaborated with cross functional leadership across Product, Sales and Technology organizations to define market positioning and segment strategy, ensuring cohesive national execution that drove a +6% YoY surge in customer volume.
  • Turnkey owner of the high-profile Verizon title sponsorship program for the Mando & Friends global initiative; managed extensive matrixed dependencies to secure a Gold Telly Award and bring in 10K leads and 1 Billion impressions all three seasons combined.
  • Conceived, resourced, and launched a historic hybrid mobile digital concert experience featuring Bad Bunny during pandemic operational constrains, successfully sustaining brand readiness and yielding 128M+ organic impressions.

Retail Grand Openings (01/2019 – 05/2020)

  • Spearheaded the end-to-end program launch strategy for national retail store grand openings across 11-state South Area, aligning regional operations to optimize timeline management, demographic targeting, and budget allocation.
  • Served as the official media-trained Spanish spokesperson to elevate brand reputation during high-profile local activations.

Integrated Marketing

Verizon
10.2017 - 01.2019
  • Directed 12-state Hispanic market strategy across border markets to boost retail operations, CX, and market share.
  • Led GTM marketing, promotions, and asset development for high-volume bilingual retail locations.
  • Scaled brand reach through strategic experiential programs and community partnerships, including the USO.

Marketing Consultant

Verizon
01.2017 - 10.2017
  • Leveraged multicultural consumer segmentation and localized strategies to accelerate field growth and targeted engagement across the South Central Market.
  • Conceptualized and deployed a comprehensive grassroots marketing playbook, establishing the standardized operational framework for local community engagement.

Senior Analyst

Verizon
07.2016 - 12.2016
  • Project Manager for the Bring Your Own Device (BYOD) go-to-market rollout, coordinating cross-functional technical and operational business lines to drive a successful, on schedule product launch.
  • Coordinated high-impact B2B and Retail grand openings across the Dallas market, successfully accelerating new business prospect generation

Solutions Specialist Supervisor

Verizon
03.2015 - 07.2016
  • Consistently led the region in total sales while maintaining the lowest churn rate at a high-performing, A-level retail location.
  • Selected by HQ for the prestigious Marketing Analyst Development Program (MADE) and nominated for the LEAD advancement pipeline.

Education

Master of Business Administration (M.B.A.) - Business Administration

Boise State University
Boise, ID, US
05-2021

Bachelor of Science (B.S.) - Marketing

Rasmussen College
Minnesota
07-2018

Associate in Arts (A.A.) -

South Texas College
Mcallen, TX

Skills

  • Strategic Market Segmentation
  • Consumer Insights & Analytics (CMI)
  • AI & Automation Enablement
  • Operational Strategy Execution
  • Enterprise Change Management
  • Cross-Functional Team Alignment
  • Program Intake & Prioritization
  • Stakeholder Management (VP/SVP)

Accomplishments

  • Directed campaigns that beat core benchmarks across key growth indicators: Eligible Phone GAs (21.5% vs. 19.5%), New-to-VZ GAs (23.9% vs. 21.9%), and Premium plans (67% vs. 65%).
  • Spearheaded end-to-end marketing and secured the exclusive Verizon title sponsorship for the Mando & Friends podcast, driving it into the top 10% globally and winning a Gold Telly Award (surpassing Netflix) while capturing 498M+ impressions, 11M+ streams, and 10K+ leads.
  • Generated 128M+ organic impressions by executing a hybrid Verizon x Univision concert featuring Bad Bunny, securing global features in Rolling Stone, Billboard, and The New York Post.
  • Handpicked by senior leadership for the prestigious Verizon Pre-Leader Academy (2024), a highly selective four-month development program for high-potential future leaders.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

SR Marketing Manager

Verizon
01.2024 - Current

Marketing Manager

Verizon
01.2019 - 01.2024

Integrated Marketing

Verizon
10.2017 - 01.2019

Marketing Consultant

Verizon
01.2017 - 10.2017

Senior Analyst

Verizon
07.2016 - 12.2016

Solutions Specialist Supervisor

Verizon
03.2015 - 07.2016

Bachelor of Science (B.S.) - Marketing

Rasmussen College

Master of Business Administration (M.B.A.) - Business Administration

Boise State University

Associate in Arts (A.A.) -

South Texas College

Leadership Development & Honors

  • Verizon Pre-Leader Academy (2024): Handpicked by senior leadership for a highly selective, four-month executive development program for high-potential leaders.
  • Marketing Analyst Development Program (MADE): Selected by HQ for leadership advancement pipeline.
  • Gold Telly Award Winner: Awarded for title sponsorship execution (surpassing Netflix).