Lilian Escareno
Stockton,CA
Summary
Dynamic Fulfillment Team Lead at Target with a proven track record in enhancing operational efficiency and customer satisfaction. Skilled in coaching and mentoring, I excel in conflict resolution and communication. Successfully streamlined workflows, resulting in improved team performance and a safer work environment. Bilingual, with a strong focus on health communication methods.
Overview
7
7
years of professional experience
Work History
Fulfillment Team Lead
Target
Stockton, CA
11.2023 - 06.2024
- Assisted team members in daily operations and workflow management.
- Learned and applied safety protocols to ensure workplace compliance.
- Supported project execution by organizing team resources effectively.
- Facilitated communication between team members to enhance collaboration.
- Adapted quickly to new tasks and responsibilities within team environment.
- Participated in training sessions to develop skills and knowledge base.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Front End Team Leader
Target
01.2020 - 11.2023
- Led front-end team to enhance customer experience through effective training and support initiatives.
- Streamlined operational workflows, improving efficiency in store layout and merchandise presentation.
- Mentored team members, fostering skill development and promoting a culture of collaboration and accountability.
- Implemented visual merchandising standards, ensuring alignment with brand guidelines and optimizing product displays.
- Analyzed customer feedback to identify areas for improvement, driving strategic changes in service delivery.
- Collaborated with management to establish goals and track progress towards key performance indicators for the front end.
Starbucks Barista
Target
Stockton, CA
09.2017 - 11.2023
- Prepared and served a variety of coffee beverages according to company recipes and standards.
- Maintained cleanliness and organization of workstations to ensure efficient service delivery.
- Assisted customers with product selection, providing excellent service to enhance their shopping experience.
- Operated point-of-sale systems accurately and efficiently for seamless transaction processing.
Education
No Degree - Careers With Children
Lodi Adult School
LodiHigh School Diploma - General Education
Bear Creek High School
Stockton, CA05.2017
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- High-level multitasking
- Outstanding communication skills
- Bilingual
- Health communication methods
- Outstanding communication skills
Languages
Spanish
Native or Bilingual
Timeline
Fulfillment Team Lead
Target
11.2023 - 06.2024
Front End Team Leader
Target
01.2020 - 11.2023
Starbucks Barista
Target
09.2017 - 11.2023
No Degree - Careers With Children
Lodi Adult School
High School Diploma - General Education
Bear Creek High School