Lilian K. Larkin
Fredericksburg,VA
Summary
Motivated and detail-oriented professional with extensive experience in administrative support, customer service, and operations management. Comfortable working alone or with teams to accomplish on-time and accurate tasks.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Covenant Funeral Service
11.2021 - Current
- Managed administrative services, office supplies, and inventories
- Demonstrated exceptional organizational and communication skills working with a high volume of customers
- Led creation and production of memorial packages, designing, proofing, and printing memorial stationery and producing tribute videos
- Facilitated seamless collaboration among staff through effective management of service coordination, meeting arrangements, and event planning.
- filing life insurance claims with empathy and sensitivity
- Responsible for drafting, proofing, and finalizing obituaries and across multiple media outlets
- Maintained meticulous financial records with integrity and attention to detail
Operations Manager
Celebrate Fairfax, Inc.
03.2011 - 06.2012
- Efficiently managed the recruitment and sales of exhibitors, crafters, and vendors, ensuring optimal placement and activity coordination
- Skillfully contracted non-headliner entertainment, handling talent fees, hotel accommodations, and necessary information materials
- Implemented comprehensive festival logistics and operations plans, coordinating closely with contractors for the seamless installation and removal of events
- Collaborated with the CEO on contract negotiations and drafting, ensuring all agreements met operational and budgetary constraints
- Directed the Fairfax Corner Summer Concert Series, designed and analyzed event surveys to continuously improve festival experiences
Special Projects Coordinator
Celebrate Fairfax, Inc.
07.2009 - 03.2011
- Participated in a 14-month post-graduate fellowship program, organized the Festival's first 'Green Living Pavilion' and 'Better Living Expo,' showcasing strong event planning and coordination skills
- Managed over 1,000 volunteers for the 2009 Celebrate Fairfax! Festival, overseeing recruitment and coordinating incentives from local businesses
- Supervised Festival Office operations and intern staff, ensuring seamless coordination and support
- Contracted program areas for Fall for Fairfax KidsFest and represented CFI at the 2008 IAFE Conference in Las Vegas
- Led the consulting contract with the Arts Council of Fairfax County for the 2009 International Children's Festival, serving as the primary point of contact and ensuring successful project completion
Client Services Manager
Celebrate Fairfax, Inc.
04.2008 - 06.2009
- Effectively coordinated all exhibitors and food vendors for CFI events, ensuring seamless event operations
- Managed the booking of entertainment for community and acoustic stages, handling all related contracting duties
- Acted as the primary liaison for operations contractors, facilitating efficient communication and logistics management to support successful event execution
Education
Bachelor of Science - Health, Fitness, and Recreational Resources, Tourism and Events Management
George Mason University
08-2008
Skills
- Administrative management
- Notary Public
- Customer service
- Contract preparation
- Event management
- Technical proficiency
- Project coordination
- Problem-solving
- Senior leadership support
- Record keeping
- Microsoft Office Suite
- Microsoft Teams
Timeline
Administrative Assistant
Covenant Funeral Service
11.2021 - Current
Operations Manager
Celebrate Fairfax, Inc.
03.2011 - 06.2012
Special Projects Coordinator
Celebrate Fairfax, Inc.
07.2009 - 03.2011
Client Services Manager
Celebrate Fairfax, Inc.
04.2008 - 06.2009
Bachelor of Science - Health, Fitness, and Recreational Resources, Tourism and Events Management
George Mason University
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