Overview
Work History
Education
Skills
Languages
Timeline
Awards
Generic
Lilian Lai

Lilian Lai

San Jose,USA

Overview

3
3
years of professional experience

Work History

Lifeguard

Deep Waters
06.2022 - 09.2024
  • Delivered attentive customer service while ensuring a safe and welcoming environment.
  • Maintained focus and awareness in a fast-paced setting with high levels of responsibility.
  • Responded calmly and efficiently to emergencies, providing first aid and CPR when needed.
  • Worked independently and with a team to monitor safety procedures, and enforce rules.
  • Communicated clearly with patrons, and team members, to ensure a smooth operation.

Math and Reading Tutor

Kumon
04.2021 - 08.2021
  • Delivered personalized support to students while managing time across multiple learners.
  • Communicated regularly with parents to provide performance updates and recommendations.
  • Maintained organized records, and prepared classroom materials to improve efficiency.
  • Supported a positive learning environment through patience, empathy, and clear guidance.
  • Adapted instructions to individual learning needs, demonstrating flexibility and problem-solving.

Education

Bachelor of Arts - Urban Studies

University of California, Irvine
Irvine, CA
07-2028

High School Diploma -

OAK GROVE HIGH SCHOOL
San Jose, CA
05-2024

Skills

  • Customer engagement
  • Retail module proficiency
  • Time management
  • Verbal and written communication
  • Problem solving
  • Multitasking

Languages

English
Native or Bilingual
Vietnamese
Native or Bilingual

Timeline

Lifeguard

Deep Waters
06.2022 - 09.2024

Math and Reading Tutor

Kumon
04.2021 - 08.2021

Bachelor of Arts - Urban Studies

University of California, Irvine

High School Diploma -

OAK GROVE HIGH SCHOOL

Awards

  • Lifeguarding with CPR/AED for certified rescuers
  • Vietnamese Language Certification
  • Kumon Gold Award
  • Magna Cum Laude

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Lilian Lai