Lilian Lai
San Jose,USA
Overview
3
3
years of professional experience
Work History
Lifeguard
Deep Waters
06.2022 - 09.2024
- Delivered attentive customer service while ensuring a safe and welcoming environment.
- Maintained focus and awareness in a fast-paced setting with high levels of responsibility.
- Responded calmly and efficiently to emergencies, providing first aid and CPR when needed.
- Worked independently and with a team to monitor safety procedures, and enforce rules.
- Communicated clearly with patrons, and team members, to ensure a smooth operation.
Math and Reading Tutor
Kumon
04.2021 - 08.2021
- Delivered personalized support to students while managing time across multiple learners.
- Communicated regularly with parents to provide performance updates and recommendations.
- Maintained organized records, and prepared classroom materials to improve efficiency.
- Supported a positive learning environment through patience, empathy, and clear guidance.
- Adapted instructions to individual learning needs, demonstrating flexibility and problem-solving.
Education
Bachelor of Arts - Urban Studies
University of California, Irvine
Irvine, CA07-2028
High School Diploma -
OAK GROVE HIGH SCHOOL
San Jose, CA05-2024
Skills
- Customer engagement
- Retail module proficiency
- Time management
- Verbal and written communication
- Problem solving
- Multitasking
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Lifeguard
Deep Waters
06.2022 - 09.2024
Math and Reading Tutor
Kumon
04.2021 - 08.2021
Bachelor of Arts - Urban Studies
University of California, Irvine
High School Diploma -
OAK GROVE HIGH SCHOOL
Awards
- Lifeguarding with CPR/AED for certified rescuers
- Vietnamese Language Certification
- Kumon Gold Award
- Magna Cum Laude