Lilian Lopes
Laurel,MD
Summary
Dynamic professional with a proven track record at Government and Telefonica Movistar, adept in crisis management and maintaining safety protocols. Excelled in client advocacy and operational efficiency, enhancing resource access and streamlining warehouse operations. Skilled in mental health assessment and fostering team collaboration, consistently prioritizing client and employee well-being.
Overview
11
11
years of professional experience
Work History
Social Worker Assistant
Government
12.2014 - 03.2017
- Increased access to resources by building partnerships with local organizations that provide essential services.
- Upheld ethical standards of social work practice, ensuring that all actions were in the best interest of clients and their families.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of social work.
- Transported children and families as directed by child welfare worker or visitation coordinator.
- Provided information on community resources, connecting clients with essential services and programs.
- Protected clients' health information with strict protocols focused on controlling access to confidential information.
- Collaborated with multidisciplinary teams to ensure cohesive and effective support for clients and families.
Office Administration Assistant
Tefonica Movistar
Rio De Janeiro, Brasil
04.2008 - 06.2014
Assistant Warehouse Manager
Telefonica Movistar
Rio De Janeiro, Brasil
08.2006 - 04.2008
- Managed daily shipping and receiving operations, ensuring accuracy and timeliness in all transactions.
- Maintained a safe work environment, conducting regular safety inspections and training employees on proper procedures.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
Education
Bachelor Of Social Work -
Centro Education August Motta
Bonsucesso, Rio De Janeiro - Brasil02.2014
Skills
- Mental health assessment
- Client advocacy
- Crisis management
- Family communication
Timeline
Social Worker Assistant
Government
12.2014 - 03.2017
Office Administration Assistant
Tefonica Movistar
04.2008 - 06.2014
Assistant Warehouse Manager
Telefonica Movistar
08.2006 - 04.2008
Bachelor Of Social Work -
Centro Education August Motta