Monique Navarro
Rialto,CA
Summary
Compassionate Social Work Assistant with background in assisting clients from diverse backgrounds. Skilled at providing emotional support, conducting assessments, and coordinating care plans to promote optimal health outcomes. Strong communication skills allow for effective collaboration with multidisciplinary teams. Previous roles have demonstrated positive impact through improved client wellbeing and satisfaction. Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
3
3
years of professional experience
Work History
Social Worker Assistant
Professional social services
Rancho Cucamonga, CA
01.2022 - Current
- Advised clients on available resources such as financial assistance, legal aid, housing options, and medical services.
- Provided emotional support to individuals, families, and groups facing difficult life situations.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Maintained an organized filing system of paper documents and electronic files.
Retail Sales Associate
Burlington Coat Factoy
Ontario, CA
08.2023 - 01.2024
- Provided product information and answered customer questions.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Organized displays to attract customers and promote sales.
- Handled customer complaints in a professional manner.
- Inspected purchased items for defects before handing them over to customers.
Education
High School Diploma -
Insight School Of California
Simi Valley, CA06-2021
Bachelor of Arts - Psychology
Chaffey College
Rancho Cucamonga, CASkills
- Customer Service
- Money Handling
- Teamwork and Collaboration
- Professional Appearance
- Mental Health Assessment
- Microsoft Access
- Active Listening
- Organizational Skills
- Time Management
- Adaptability and Flexibility
Timeline
Retail Sales Associate
Burlington Coat Factoy
08.2023 - 01.2024
Social Worker Assistant
Professional social services
01.2022 - Current
High School Diploma -
Insight School Of California
Bachelor of Arts - Psychology
Chaffey College
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