Lilian Sandoval-Ugalde
Fontana,CA
Summary
I am a dedicated and reliable high school senior with experience in both fast food and office environments. My background has equipped me with strong customer service skills, including handling orders efficiently and maintaining a professional yet comfortable atmosphere for both customers and colleagues. I excel at working collaboratively with team members, ensuring organized and effective operations. As an early graduate, I am eager to apply my skills and enthusiasm to contribute positively to your team.
Overview
1
1
year of professional experience
Work History
Office Assistant
G.C Pallets Inc.
Riverside, CA
10.2023 - Current
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Maintained an organized filing system of paper documents and electronic files.
- Answered phone calls and welcomed visitors to office.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Fast Food Worker
Sbarro Pizza
Ontario, CA
06.2023 - 09.2023
- Greeted customers and took their orders in a friendly and efficient manner.
- Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
- Operated cash register to process customer payments accurately and efficiently.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Restocked supplies such as napkins, condiments for the convenience of customers.
- Provided quality customer service by adhering to company policies and procedures.
- Followed health department regulations regarding food storage temperatures and sanitation guidelines.
- Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
- Trained new employees on job duties and safe operation of kitchen equipment.
Education
High School Diploma -
Mojave River Academy
San Bernardino, CA05-2025
Skills
- Office Administration
- Call handling
- Calendar Management
- Meeting planning
- Customer Service
- Event preparation
- Scheduling
- Verbal Communication
- Organizing and Categorizing
- Safe Food Handling
- Food presentation
Timeline
Office Assistant
G.C Pallets Inc.
10.2023 - Current
Fast Food Worker
Sbarro Pizza
06.2023 - 09.2023
High School Diploma -
Mojave River Academy