Professional Summary
Overview
Work History
Education
Skills
Timeline

Liliana Acosta

Crabby Coffee
Coupeville,WA
6
years of professional experience

Energetic and friendly person known for high productivity and efficient task completion. Excels using active listening, clear communication, and team collaboration to enhance and ensure customers satisfaction.

Work History

Barista

1 Year 3 Months
Crabby Coffee | 05.2024 - 08.2025
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos
  • Operated cash registers to process customer payments
  • Greeted customers and took orders for coffee drinks, food items, and other beverages
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

Hostess/Assistant Manager

1 Year
Ciao Ristorante | 03.2023 - 03.2024
  • Performed light cleaning duties, such as wiping down tables or sweeping floors
  • Accurately recorded customer information into reservation system
  • Resolved any customer complaints or issues quickly and professionally
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests
  • Greeted guests upon arrival and escorted them to their tables
  • Assisted servers in bussing tables when needed during busy periods
  • Communicated clearly with kitchen staff regarding customer orders
  • Assisted in preparing the restaurant for opening and closing shifts
  • Verified reservations and wait times with customers.

Cashier

6 Months
Bachi Bros | 09.2021 - 03.2022
  • Provided strong customer service skills
  • Maintained cleanliness and organizations
  • Managed the work of 3 employees and increased crew efficiency.

Cashier/ Hostess

1 Year 10 Months
Tony's Firehouse Grill & Pizza | 11.2019 - 09.2021
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors
  • Performed other duties as assigned by management
  • Trained new team members in cash register operation, stock procedures, and customer services.

Education

High School Diploma

Cesar E. Chavez High School | CA | 06.2015

Skills

Food Preparation
Menu Memorization
Food Running
Exceptional customer service
Positive attitude
Opening and closing duties
POS Systems
Cash Handling
Speedy and efficient

Timeline

Barista

Crabby Coffee
05.2024 - 08.2025Read More

Hostess/Assistant Manager

Ciao Ristorante
03.2023 - 03.2024Read More

Cashier

Bachi Bros
09.2021 - 03.2022Read More

Cashier/ Hostess

Tony's Firehouse Grill & Pizza
11.2019 - 09.2021Read More

Cesar E. Chavez High School

High School Diploma
Read More
Liliana Acosta