Energetic and friendly person known for high productivity and efficient task completion. Excels using active listening, clear communication, and team collaboration to enhance and ensure customers satisfaction.
Work History
Barista
1 Year 3 Months
Crabby Coffee | 05.2024 - 08.2025
Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos
Operated cash registers to process customer payments
Greeted customers and took orders for coffee drinks, food items, and other beverages
Organized workstations efficiently so that tasks could be completed quickly during peak hours
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Hostess/Assistant Manager
1 Year
Ciao Ristorante | 03.2023 - 03.2024
Performed light cleaning duties, such as wiping down tables or sweeping floors
Accurately recorded customer information into reservation system
Resolved any customer complaints or issues quickly and professionally
Created an enjoyable atmosphere by engaging in friendly conversation with guests
Greeted guests upon arrival and escorted them to their tables
Assisted servers in bussing tables when needed during busy periods
Communicated clearly with kitchen staff regarding customer orders
Assisted in preparing the restaurant for opening and closing shifts
Verified reservations and wait times with customers.
Cashier
6 Months
Bachi Bros | 09.2021 - 03.2022
Provided strong customer service skills
Maintained cleanliness and organizations
Managed the work of 3 employees and increased crew efficiency.