Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic

Liliana Calderon

Albuquerque

Summary

I'm a native Spanish speaker with years of quality customers service provided in various mediums. I strive to deliver excellence, recognized for being a reliable, detail-oriented and self-motivated individual and willing to learn new skills in order to attain greater success.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Bilingual Inbound Scheduling Specialist

Safelite Auto Glass
Albuquerque
03.2019 - Current
  • Provide on-call assistance in English and Spanish to customers with their auto glass needs
  • Dot Com helper: work autonomously by responding to emailed customer requests with no supervision
  • Batline Helper: provide solutions and guidance to fellow coworkers with questions or on-call situations

Major Appliances Sales Representative

JCPenney
Albuquerque
07.2017 - 04.2019
  • Specialized in my area to make commissions, assist and educate customers by maintaining up-to-date knowledge of industry trends and conducting product demonstrations
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Took on additional display projects that required little supervision
  • Cashier/Floor Associate: assist in store organization, online order packaging, and maintenance, as well as cashier duties.
  • Experience and trust in closing down registers nightly

Food Dispatcher

Sabor a México Tacos
Albuquerque
01.2011 - 01.2014
  • Experienced in food handling practices and sanitation
  • Assisted in the initial order-taking process, charging, and delivery of orders

Education

Bachelor of Fine Arts -

University of New Mexico
Albuquerque, NM

High School Graduate -

Atrisco Heritage Academy High School
Albuquerque, NM

Skills

  • Service sales
  • Sales techniques
  • Documentation proficiency
  • Strong work ethic
  • Excellent communication skills
  • Collaboration
  • Attention to detail
  • Fast learner

Certification

  • State and District holder of a Bilingual seal

Languages

Spanish
Native/ Bilingual

Affiliations

  • Church Clerk at Rio Grande Spanish SDA Church 2019-current
  • In charge of all administrative work in relation to the local church, as well as communications at the district level within our conference
  • Secretarial duties

Timeline

Bilingual Inbound Scheduling Specialist

Safelite Auto Glass
03.2019 - Current

Major Appliances Sales Representative

JCPenney
07.2017 - 04.2019

Food Dispatcher

Sabor a México Tacos
01.2011 - 01.2014

Bachelor of Fine Arts -

University of New Mexico

High School Graduate -

Atrisco Heritage Academy High School

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