Connie Catano
San Angelo,TX
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
1
1
year of professional experience
Work History
Scheduling Specialist
Shannon Medical Center
San Angelo, TX
08/15/23 - Current
- Schedule patients radiology appointments.
- Scan orders in, from other medical facilities.
- Take on incoming calls.
- Make out going calls to patients, and providers offices.
- Created daily, weekly, and monthly reports for management staff.
- Provided training and guidance on scheduling processes to new employees.
- Collaborated with other departments on special projects requiring additional personnel resources.
- Responded quickly to any emergency staffing requirements or last minute schedule adjustments.
- Used software to document calls and schedule appointments.
- Created new accounts and updated existing accounts with most current details.
- Coordinated schedules and set appointments by calling Patients ECT.
Sales Associate
Journeys Shoes
San Angelo, TX
02.2023 - 08.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
Education
High School Diploma -
Premier
San Angelo, TX05-2022
Skills
- Workflow Optimization
- Schedule management expertise
- Deadline Adherence
- Customer relations skills
- Customer relations abilities
- Documentation abilities
- Recordkeeping experience
- Professional telephone demeanor
- Recordkeeping understanding
- Meeting Scheduling
- Documentation skills
- Call Management
- Staff Coordination
- Schedule Management
- Problem-Solving
- Critical Thinking
- Call Schedule Distribution
- Attention to Detail
- Telephone Etiquette
- Computer Skills
- Client Relations
- Service Sales
- Order Processing
- Medical Terminology
- Strong Work Ethic
- Effective Multitasking
- Teamwork and Collaboration
- Patient Scheduling
- Data Entry
- Inventory Tracking
- Customer Service
Timeline
Sales Associate
Journeys Shoes
02.2023 - 08.2024
Scheduling Specialist
Shannon Medical Center
08/15/23 - Current
High School Diploma -
Premier
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