Liliana Cano
Camarillo,CA
Summary
I am a motivated and dedicated Bank of America employee looking to expand myself within the company. I offer great communication, collaboration and organizational skills. I am always open to learn and take constructive criticism. A hardworking employee with good multitasking and time management ability.
Overview
17
17
years of professional experience
Work History
Relationship Banker
Bank of America
Camarillo, CA
02.2022 - Current
- Provide excellent customer service to resolve customer complaints in a timely manner.
- Educate clients about various banking products available at the Financial Center
- Modify, open and close customer accounts.
- Process customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintain confidentiality of bank records, transactions and customer information.
- Have had privilege to be chosen as a mentor.
- Help current management with opening and closing the Financial Center including
- Nominated for Officer role.
Client Relationship Banker
US Bank NA
Port Hueneme, CA
11.2021 - 02.2022
- Provided customers with financial advice and assistance in setting up accounts and loans.
- Researched customer inquiries regarding account balances, transactions, fees, interest rates.
- Assisted customers in opening new checking and savings accounts, as well as other banking services such as wire transfers, direct deposits.
Area Manager
Check Into Cash
Camarillo, CA
03.2007 - 10.2021
- Provided guidance on the implementation of new policies and procedures in stores.
- Ensured that store personnel adhered to company policies related to cash handling, security systems, hygiene standards.
- Coached Store Managers on developing effective sales strategies and building customer loyalty.
- Coordinated with store managers to develop plans for improving operational efficiency.
- Monthly auditing.
- Management coaching.
Education
Associate of Arts - Liberal Arts And General Studies
Oxnard College
Oxnard, CA06-2009
High School Diploma -
Adolfo Camarillo High School
Camarillo, CA06-2006
Skills
- Recordkeeping Requirements
- Cash Handling
- Financial Planning
- Customer Service-Oriented
- Mentor
- Compliance Understanding
- Job Skill Building
Languages
Spanish
Native/ Bilingual
Timeline
Relationship Banker
Bank of America
02.2022 - Current
Client Relationship Banker
US Bank NA
11.2021 - 02.2022
Area Manager
Check Into Cash
03.2007 - 10.2021
Associate of Arts - Liberal Arts And General Studies
Oxnard College
High School Diploma -
Adolfo Camarillo High School