Liliana Cervantes
Las Vegas,NV
Summary
Professional Estate Manager Assistant / House Manager: Known for increasing home functionality and flow through consistent care, organization and attention to detail. I have been a hard working House Manager / Assistant for the last eight years with proven ability to see the big picture and implement estate care and a sybarite lifestyle management that allows the Principal to move professionally and gracefully through their lives.
Overview
16
16
years of professional experience
Work History
Estate Manager
Network Marketing Pro
2021.08 - 2024.01
- Improved household efficiency by implementing detailed schedules and routines for staff members.
- Streamlined communication among staff for optimal productivity and coordination of tasks.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Oversaw maintenance projects within the home, liaising with contractors to ensure timely completion within budget constraints.
- Recruited trained, and managed a team of domestic staff to provide high-quality service in all areas of the household.
- Planned special events such as parties or family gatherings with attention to detail and organization.
- Established positive relationships with vendors and service providers, negotiating favorable terms when necessary.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Managed their Gulfstream G550 private jet
Personal Assistant / A List
Netflix
2021.03 - 2021.08
- Enhanced actor's productivity by managing schedules, organizing meetings, and overseeing correspondence.
- Streamlined communication for better efficiency between actor and production members by acting as a liaison.
- Maintained confidentiality and discretion while handling sensitive information relevant to production and actor.
- Improved time management fot them through effective prioritization and organization of tasks.
Estate Manager Assistant / House Manager
Thrasher Properties
2013.08 - 2019.04
- Managed a 12,000 square ft
- Private Estate in Beverly Hills, California
- Performed all household duties including supervising housekeeping staff, home security, landscaper, gardeners, maintenance, and repair contractors
- Provided concierge services such as travel planning, working with Personal Shoppers and Chefs
- Was solely responsible for provisioning a large home and personally controlled inventory, selected vendors, and worked with the homeowner's personal accountant who issued payments for any services provided to the Principle
- Responsible for meeting with all service and city inspector personnel and making sure all components and systems were maintained ready for inspection
- Planned and coordinated with Gulfstream and Jet Blue for private traveling including crew, catering, and transportation
- Personal flight attendant on a Gulfstream G650 Jet when needed
- Supervised closely with all event planners, servers, bartenders, valet services for gracious, exceptional fine dining parties including wine selection, menu preparation, and management.
Server
Beso Hollywood
2008.07 - 2013.08
- Oversee customers' menu choices and special requests to kitchen staff to minimize errors
- Greeted all guests with a smile and friendly greeting promptly
- Shared daily specials, and collected drink orders to offer superior service
- Restocked stations regularly to help the team stay efficient and meet customers' needs
- Controlled the flow of food from the kitchen to the dining table.
Education
Theatre -
Santa Monica City College
Santa Monica, CaliforniaSkills
- Bilingual (English - Spanish
- Professional and discreet
- Intuitive / anticipates needs
- Solution Oriented
- Guest Services
- Staff Oversight
- Event Planning and Coordination
- Etiquette and Protocol
Timeline
Estate Manager
Network Marketing Pro
2021.08 - 2024.01
Personal Assistant / A List
Netflix
2021.03 - 2021.08
Estate Manager Assistant / House Manager
Thrasher Properties
2013.08 - 2019.04
Server
Beso Hollywood
2008.07 - 2013.08
Theatre -
Santa Monica City College
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