Liliana Diaz
Orland Park,IL
Summary
Devoted Veterinary Assistant versed in balancing administrative responsibilities with delivering quality veterinary care. Focused on creating calm, inviting office setting to put pet owners and pets at ease. Excellent time management and relationship-building skills with animals and people alike.
Overview
7
7
years of professional experience
Work History
Veterinary Assistant
Flossmoor Animal Hospital
Flossmoor, IL
08.2022 - Current
- Restrain animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Administer vaccinations, medications and treatments as prescribed by the veterinarian.
- Monitor vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
- Assist veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
- Operate radiographic and ultrasound equipment.
- Perform routine laboratory tests including urinalysis, microbiology cultures and hematology.
- Administer immunizations, blood plasma and other medications to animals as prescribed by veterinarians.
Veterinary Assistant
Animal Medical Center of Orland Park
Orland Park, IL
02.2021 - 08.2022
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Assisted veterinarians in examining animals.
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Observed patients' conditions post-treatment or surgery to ensure healing process was progressing well.
Server
The Whistle Sports Bar And Grill
Tinley Park, IL
06.2020 - 08.2022
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
Assistant Manager
Hooters Inc.
Orland Park, IL
10.2016 - 06.2020
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed customer service inquiries and complaints in a timely manner.
- Communicated regularly with customers to gain insights into their needs.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Ensured compliance with safety regulations and company policies.
Education
Approved Veterinary Assistant - Veterinarian Assisting
Moraine Valley Community College
Palos Hills, IL02-2022
Skills
- Client Communication
- Client Education
- Exceptional Customer Service
- Strong Work Ethic
- Performance Improvement
- Staff Management
Languages
Spanish
Native/ Bilingual
Timeline
Veterinary Assistant
Flossmoor Animal Hospital
08.2022 - Current
Veterinary Assistant
Animal Medical Center of Orland Park
02.2021 - 08.2022
Server
The Whistle Sports Bar And Grill
06.2020 - 08.2022
Assistant Manager
Hooters Inc.
10.2016 - 06.2020
Approved Veterinary Assistant - Veterinarian Assisting
Moraine Valley Community College
Similar Profiles
Simon BrushSimon Brush
Kennel Technician at Flossmoor Animal HospitalKennel Technician at Flossmoor Animal Hospital
BRANDY WESSELSBRANDY WESSELS
Veterinary Assistant at Walker Animal Hospital, Ark Animal HospitalVeterinary Assistant at Walker Animal Hospital, Ark Animal Hospital
Kimberly TroxelKimberly Troxel
Assistant Hospital Manager/Inventory Manager/Training Manager at Everhart Animal Hospital PVCC & Interim HM, Pfennig Lane Animal Hospital PVCCAssistant Hospital Manager/Inventory Manager/Training Manager at Everhart Animal Hospital PVCC & Interim HM, Pfennig Lane Animal Hospital PVCC
BRANDY WHITLOWBRANDY WHITLOW
Senior Warranty Coordinator at Daifuku North AmericaSenior Warranty Coordinator at Daifuku North America
Curtis CheshireCurtis Cheshire
Systems Support Specialist at PercipiaSystems Support Specialist at Percipia