Liliana Diaz
Hollister,CA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
5
5
years of professional experience
Work History
Sales Associate
Kohls Dept Store
05.2024 - Current
- Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
- Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
- Increased sales revenue through effective product demonstrations and persuasive communication skills.
- Collaborated with team members to achieve monthly sales targets and maintain a positive store environment..
Beauty consultant
Target
05.2021 - 12.2021
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending appropriate products.
- Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
- Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
- Educated clients on proper makeup application techniques, empowering them to recreate desired looks at home.
Bookkeeper
Diaz Trucking
02.2020 - 04.2021
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Assisted with budget preparation and monitoring, contributing to better expense control.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
Education
California Cosmetology Academy
Seaside, CA02.2024
High School Diploma -
San Benito High School
Hollister, CA06.2021
Skills
- Bilingual
- Critical thinking
- Good oral communication
- Very reliable
- Team Collaboration
- Active listening techniques
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Kohls Dept Store
05.2024 - Current
Beauty consultant
Target
05.2021 - 12.2021
Bookkeeper
Diaz Trucking
02.2020 - 04.2021
California Cosmetology Academy
High School Diploma -
San Benito High School
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