Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Liliana Diaz

Hollister,CA

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

5
5
years of professional experience

Work History

Sales Associate

Kohls Dept Store
05.2024 - Current
  • Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
  • Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
  • Increased sales revenue through effective product demonstrations and persuasive communication skills.
  • Collaborated with team members to achieve monthly sales targets and maintain a positive store environment..

Beauty consultant

Target
05.2021 - 12.2021
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending appropriate products.
  • Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
  • Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
  • Educated clients on proper makeup application techniques, empowering them to recreate desired looks at home.

Bookkeeper

Diaz Trucking
02.2020 - 04.2021
  • Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
  • Assisted with budget preparation and monitoring, contributing to better expense control.
  • Supported year-end closing procedures by preparing adjusting journal entries as needed.

Education

California Cosmetology Academy
Seaside, CA
02.2024

High School Diploma -

San Benito High School
Hollister, CA
06.2021

Skills

  • Bilingual
  • Critical thinking
  • Good oral communication
  • Very reliable
  • Team Collaboration
  • Active listening techniques

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

Kohls Dept Store
05.2024 - Current

Beauty consultant

Target
05.2021 - 12.2021

Bookkeeper

Diaz Trucking
02.2020 - 04.2021

California Cosmetology Academy

High School Diploma -

San Benito High School
Liliana Diaz