Liliana Diaz
Demarest,NJ
Summary
Enthusiastic and dependable individual with experience in hospitality and working with children. Demonstrated strengths in teamwork, safety awareness, and customer service, contributing to positive, well-organized environments. Recognized for strong communication skills, adaptability, and a proactive approach to problem-solving.
Overview
5
5
years of professional experience
Work History
Waitress
Brasserie Memere
Closter, New Jersey
12.2024 - Current
- Took customer orders accurately and entered them into the POS system.
- Delivered food and beverages promptly to ensure customer satisfaction.
- Greeted customers and provided menu recommendations to enhance dining experience.
- Coordinated with kitchen staff to ensure timely delivery of meals and accommodate special requests.
- Maintained cleanliness of tables and dining area throughout service shifts.
- Assisted in training new staff on menu items and service procedures.
- Promoted daily specials to enhance guest engagement and satisfaction.
- Resolved customer inquiries and issues promptly to maintain service quality.
- Developed positive relationships with regular customers through friendly conversation.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Camp Counselor
Demarest Summer Recreation Camp
Demarest, New Jersey
06.2021 - Current
- Supervised daily camper activities and ensured safety during recreational events.
- Facilitated engaging group games and team-building exercises for campers.
- Encouraged camper participation in recreational activities through anenthusiastic leadership style.
- Assisted in planning and organizing weekly schedules for camp activities.
- Trained new counselors on camp policies and safety procedures.
- Resolved conflicts among campers through mediation and guidance.
- Communicated effectively with parents regarding camper progress and concerns.
- Organized special events, including arts and crafts, sports tournaments, and talent shows.
- Ensured compliance with health and safety guidelines to prevent accidents and spread of illnesses.
Education
High School Diploma -
Northern Valley Regional High School At Demarest
Demarest, NJ06-2025
Some College (No Degree) - Biological Sciences
Rutgers University–New Brunswick
New Brunswick, New JerseySkills
- Customer service
- Team building
- Conflict resolution
- Event planning
- Effective communication
- Safety compliance
- Time management
- Food running
- Greeting guests
- Cleanliness
Languages
Spanish
Native/ Bilingual
Timeline
Waitress
Brasserie Memere
12.2024 - Current
Camp Counselor
Demarest Summer Recreation Camp
06.2021 - Current
High School Diploma -
Northern Valley Regional High School At Demarest
Some College (No Degree) - Biological Sciences
Rutgers University–New Brunswick