Liliana Diaz
Las Vegas
Summary
Dynamic Manager with extensive experience in staff management and administrative support. Skilled in coordinating operations and enhancing tenant/client relations, leading to improved satisfaction and retention rates. Incredible high volume organizational and computer skills. I wanna take and use these skills at Republic Services to help everyone stay organized, up too speed and keep our customers happy.
Overview
7
7
years of professional experience
Work History
Property Manager
B&R Property Management
10.2022 - Current
- Managed tenant relations, ensuring prompt communication and resolution of issues.
- Oversaw property maintenance schedules, coordinating repairs and inspections effectively.
- Implemented leasing strategies to optimize occupancy rates and tenant retention.
- Trained and mentored junior staff on best practices in property management procedures.
- Collaborated with vendors to negotiate contracts for services, enhancing service delivery quality.
Business Operations Associate / Data Entry
Alo Yoga
10.2025 - 02.2026
- Analyzed operational workflows to identify process inefficiencies and recommend improvements.
- Managed data entry for reporting, ensuring accuracy and timely updates in company systems.
- Boosted customer satisfaction rates by addressing inquiries promptly and providing exceptional service.
Administrative Coordinator
MGM Resorts
11.2018 - 10.2023
- Coordinated administrative support for multiple departments to streamline operations and improve communication.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
- Processed Payments and over looked newer employees to ensure guidelines were followed.
Education
High School Diploma -
Centennial Highschool
Las Vegas, NVSkills
- Payment collection
- Customer service-focused
- Staff management
- Maintenance scheduling
- Administrative support
- Database management
Timeline
Business Operations Associate / Data Entry
Alo Yoga
10.2025 - 02.2026
Property Manager
B&R Property Management
10.2022 - Current
Administrative Coordinator
MGM Resorts
11.2018 - 10.2023
High School Diploma -
Centennial Highschool