Liliana Farias
Newmarket,NH
Summary
Enthusiastic Peoples-person, talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication and teamwork to complete tasks. Excellent communicator with good organizational, problem-solving and conflict resolution skills.
Overview
10
10
years of professional experience
Work History
Level 1 Inflight Instructor
JetBlue
11.2025 - Current
- Participated in professional development opportunities to stay current on AQP and FAA requirements to enhance teaching effectiveness.
- Instructed various workgroups including Flight and Inflight during Joint TEM, Security, Recurrent training (inflight) and Flight Emergency Situations Training.
- Facilitated skills assessments to ensure competency among crewmembers.
- Improved learning outcomes by tailoring teaching methods to accommodate diverse learning styles.
Flight Attendant
JetBlue
08.2023 - Current
- Collaborated with crew members to maintain effective communication during flights.
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
- Took measures during unusual conditions to maximize safety of customers and crew.
- Delivered exceptional customer service to ensure passenger comfort and satisfaction.
Legal Intern
NaviSite
06.2023 - 08.2023
- Reviewed and organized case files for easy access and reference.
- Maintained confidentiality of sensitive legal information throughout projects.
- Organized files, documents, notes, and other materials relevant to a case or transaction.
- Implemented organizational performance initiatives, clearly communicating standards and requirements.
Lead Teacher
North End Montessori School
11.2022 - 06.2023
- Organized and led activities to promote physical, mental and social development.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
Professional Nanny
Private Client
08.2020 - 10.2022
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
- Regulated children's schedules to balance rest, learning and play.
- Monitored children's behavior, health and well-being as well as physical, emotional and mental development.
- Cared for 3 children ages Newborn to 5.
Sales Assistant
Insightful Products
12.2019 - 05.2020
- Helped customers find specific products, answered questions and offered product advice.
- Built and maintained relationships with peers and upper management to drive team success.
- Engaged in sales-oriented discussions to determine customer pain points.
- Used product knowledge to assist customers and suggest products.
Program Coordinator
Bonjour Chicago
04.2016 - 10.2019
- Placed foreign exchange students with families in America
- Represented company on trip to France; Recruited students to study/live abroad
- School student ambassador
- Conducted interviews and helped coordinate student placement
- Maintained professionality and efficiency while working closely with leadership.
Manager
Sweet Peas Ice Cream
04.2018 - 08.2019
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Completed end-of-day duties by balancing payments and receipts in cash register.
Bookkeeping Assistant
Wells Community School District
09.2018 - 02.2019
- Maintained sales records with payment details and invoices.
- Performed clerical duties such as replying to emails and answering phone inquiries.
- Organized files and books to make resources more easily accessible
Education
Inflight Instructor (Level 1) -
JetBlue University
OrlandoInflight Training -
JetBlue University
09.2023
CPD,CPPD, CLC - Lactation Consultant, Doula
Childbirth International- Continuing Education
Bachelors - Neuroscience- Not Completed
Emmanuel College
Boston, MASkills
- Superior Communication Skills
- Problem-Solving
- Reliable & Trustworthy
- Interpersonal Skills
- Microsoft Office
- Team Management
- Documentation skills
- Detail Oriented
- Emotional Intelligence
- Group instruction
- Training implementation
- Time and task management
Accomplishments
- Accepted and Attended United States Coast Guard Academy Introduction Mission; Accepted out of thousands of applicants
- Participated in 2 Discovery Flights
- Accepted and attended United States Military Academy summer rugby training program
Timeline
Level 1 Inflight Instructor
JetBlue
11.2025 - Current
Flight Attendant
JetBlue
08.2023 - Current
Legal Intern
NaviSite
06.2023 - 08.2023
Lead Teacher
North End Montessori School
11.2022 - 06.2023
Professional Nanny
Private Client
08.2020 - 10.2022
Sales Assistant
Insightful Products
12.2019 - 05.2020
Bookkeeping Assistant
Wells Community School District
09.2018 - 02.2019
Manager
Sweet Peas Ice Cream
04.2018 - 08.2019
Program Coordinator
Bonjour Chicago
04.2016 - 10.2019
CPD,CPPD, CLC - Lactation Consultant, Doula
Childbirth International- Continuing Education
Inflight Instructor (Level 1) -
JetBlue University
Inflight Training -
JetBlue University
Bachelors - Neuroscience- Not Completed
Emmanuel College
Education and Training
- JetBlue Flight Attendant Training
- JetBlue Inflight Instructor; FAA/AQP Qualification (Level 1)
- USCGA AIM Program Completion
- High School Diploma
- Avid Aviation Enthusiast