Liliana Garcia -Orozco
Fate,TX
Summary
Results-driven sales agent with expertise in customer engagement and problem-solving. Proven ability to identify customer needs and enhance interactions, driving sales success.
Overview
3
3
years of professional experience
Work History
Sales Agent
MAPD HELPDESK
Miami, Florida
03.2025 - Current
- Educated clients about products and services available at MAPD HELPDESK.
- Assisted customers with inquiries and resolved issues efficiently.
- Maintained knowledge of industry trends to enhance customer interactions routinely.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
Sales Agent
UNITED HEALTH OPTIONS
Boca Raton, Florida
01.2025 - 03.2025
- Assisted clients with inquiries via phone and email.
- Provided detailed information about services and products offered.
- Documented customer interactions in the CRM system accurately.
- Maintained knowledge of current promotions and service offerings.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Developed relationships with customers by providing excellent customer service.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
Sales Agent
TranzAct
Richardson, Texas
05.2023 - 01.2025
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Produced sales documents, finalized deals and filed records.
- Identified customer needs by asking questions and advising on best solutions.
- Conducted market research to identify selling possibilities and evaluated customer needs actively.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
Education
Some College (No Degree) - MEDICAL BILLING AND CODING
Remington College
Dallas, TXSkills
- Customer relationship management
- Sales documentation
- Market research
- Product knowledge
- CRM software experience
- Customer service
- Resilience under pressure
- Building rapport
Timeline
Sales Agent
MAPD HELPDESK
03.2025 - Current
Sales Agent
UNITED HEALTH OPTIONS
01.2025 - 03.2025
Sales Agent
TranzAct
05.2023 - 01.2025
Some College (No Degree) - MEDICAL BILLING AND CODING
Remington College