Liliana Godoy
Humble,TX
Summary
Accomplished Franchise Owner with a proven track record at GRUPO MODELO, enhancing brand compliance and streamlining operations for profitability. Expert in root cause analysis and control plan development, significantly reducing production defects at YAZBEK. Skilled in motivating teams and implementing corrective actions, driving performance metrics beyond expectations.
Overview
9
9
years of professional experience
Work History
Franchise Owner
GRUPO MODELO
01.2021 - 06.2024
- Managed daily cash flow
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Recruited staff, resulting in increased customer satisfaction and loyalty.
- Calculated and submitted on-time and accurate royalty payments to corporate office to maintain franchise in good standing.
- Maintained a clean, safe environment for both customers and employees through regular inspections and adherence to health code regulations.
- Continuously monitored store appearance ensuring it met franchisor''s visual standards; conducting frequent maintenance checks and improvements as needed.
- Trained and motivated employees to perform daily business functions.
Quality Engineer
YAZBEK
08.2019 - 01.2021
- Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.
- Reduced production defects by designing and executing comprehensive quality control processes.
- Collaborated with other departments to facilitate successful project completion.
- Contributed to root cause analysis to determine core reason for failures and errors.
Laboratory Technician
DAIRY INDUSTRY
01.2015 - 07.2016
- Collected and performed analytical testing on in-process product.
- Performed analyses using delivering reliable data for informed decisionmaking.
- Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer and autoclave.
Education
Bachelor of Science - Chemistry
UNIVERSIDAD AUTONOMA DE QUERETARO
Mexico01.2015
Skills
- Small business operations
- Brand Compliance
- Control Plan Development
- Root Cause Analysis
- Design of experiments
- Root cause identification
- Corrective and Preventive Actions
- Performance Metrics
Languages
Spanish
Full Professional
English
Elementary
Timeline
Franchise Owner
GRUPO MODELO
01.2021 - 06.2024
Quality Engineer
YAZBEK
08.2019 - 01.2021
Laboratory Technician
DAIRY INDUSTRY
01.2015 - 07.2016
Bachelor of Science - Chemistry
UNIVERSIDAD AUTONOMA DE QUERETARO
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