Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Liliana Gomez

Miami

Summary

  • Bilingual, fluent in English and Spanish.

Reliable housekeeping professional with significant experience in residential and commercial cleaning. Skilled in maintaining cleanliness and organization, adhering to hygiene standards, and using environmentally friendly cleaning methods efficiently. Known for enhancing customer satisfaction through consistent delivery of high-quality service. Demonstrated ability to work independently or as part of a team to meet tight deadlines, and maintain high levels of cleanliness. Dependable kitchen team member, skilled in managing cleaning and sanitation duties for high-volume kitchens. Complies with health code requirements and good practices to protect customers. Reliable worker with a flexible schedule, a willingness to learn, and a desire to help others. Goal-oriented dishwasher with experience in popular restaurant environments. Works efficiently at cleaning dishes, cycling utensils, and removing waste. Open and clear communicator with a team player mentality when working with kitchen staff, servers, hosts, and managers.

Overview

6
6
years of professional experience

Work History

Church Volunteer

Ministerio Sobre Sus Pasos
Miami Gardens, FL
02.2025 - Current
  • Volunteered at church-sponsored outreach events, providing polite, friendly representation.
  • Sourced and distributed food and supplies to those in need.
  • Assisted with organizing religious activities and services.
  • Participated in various outreach programs.

Housekeeping Room Attendant

Tru By Hilton
Beavercreek
03.2024 - 12.2024
  • Maintained cleaning cart with supplies, such as fresh linens and towels.
  • Assisted colleagues whenever necessary in order to meet deadlines set by management.
  • Stocked linen closets with appropriate supplies for housekeeping staff use.
  • Provided accurate information about products and services to customers.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Disposed of trash and recyclables each day to avoid waste buildup.

Dishwasher/Busser

Cracker Barrell
Dayton
03.2021 - 01.2023
  • Performed routine maintenance tasks such as cleaning filters in the dishwashing machine.
  • Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
  • Ensured that each table was properly set before seating guests.
  • Replenished napkins, condiments, silverware and glassware as needed.
  • Organized storage areas for clean dishes and stocked linens.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff.
  • Inspected dishwashing equipment and reported issues to supervisor.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Street Maintenance Worker

Downtown Miami Development Business
Biscayne
03.2019 - 12.2020
  • Swept streets to remove dirt and debris buildup.
  • Loaded materials onto trucks for delivery to job sites.
  • Responded promptly to all customer complaints regarding cleanliness issues.
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
  • Inspected rooms for cleanliness prior to guest arrival.
  • Ensured that all equipment was properly stored after use.
  • Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
  • Replacing light bulbs and repairing or replacing faulty electrical outlets; performing minor plumbing repairs such as unclogging toilets.

Education

High School Diploma -

Miami Lakes SR
Miami FL
01-1991

Skills

  • Room inspection
  • Cleaning techniques
  • Chemical handling
  • Supply restocking
  • Customer service
  • Attention to detail
  • Cash handling
  • Cleaning procedures
  • Chemical safety
  • Problem solving

Languages

Spanish
Professional
English
Professional

Timeline

Church Volunteer

Ministerio Sobre Sus Pasos
02.2025 - Current

Housekeeping Room Attendant

Tru By Hilton
03.2024 - 12.2024

Dishwasher/Busser

Cracker Barrell
03.2021 - 01.2023

Street Maintenance Worker

Downtown Miami Development Business
03.2019 - 12.2020

High School Diploma -

Miami Lakes SR

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Liliana Gomez