Liliana Gonsalves
Corona,CA
Summary
With three years of work experience at the age of nineteen, I have developed a strong work ethic reflected in my commitment to cleanliness and attention to detail. Recognizing the significance of maintaining a positive attitude, I strive to be a team player contributing to a harmonious work environment.
Overview
3
3
years of professional experience
Work History
General Manager
El Burrito Toco Shop
02.2024 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
House Sitter
Freelance
11.2022 - Current
- Communicated with homeowner via phone or text.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Oversaw essential household duties including pet care.
- Cared for houseplants by frequently watering during owners' absence.
- Fed and watered animals and replaced dirty bedding and litter boxes.
Shift Leader
Marcos Pizza
01.2022 - 01.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
Education
High School Diploma - General Studies
Murrieta Canyon Academy
Murrieta, CA05.2023
Skills
- Leadership and team building
- Problem resolution
- Team player
- Time management
- Maintaining Cleanliness
Timeline
General Manager
El Burrito Toco Shop
02.2024 - Current
House Sitter
Freelance
11.2022 - Current
Shift Leader
Marcos Pizza
01.2022 - 01.2024
High School Diploma - General Studies
Murrieta Canyon Academy
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