Liliana Gonzales
Medical Assistant
Kerman,CA
Summary
Current medical assistant actively searching for administrative and clinical duties to expand and grow skills with office, customer service and record keeping experience. Looking for opportunities that will allow me to provide the best in patient care, and to contribute to the success of your organization. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
Community Pulmonary Associates
11.2023 - 06.2024
- Sanitized, restocked, and organized exam rooms.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazards waste properly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake..
- Measured patient spirometry.
- Administered injections.
Receptionist and Information Clerk
Valley West Properties
09.2022 - 12.2022
- Manage record keeping databases
- Customer service
- Navigate and organize different files.
Education
Professional Medical Assistant - Medical Assisting
Institute of Technology
Clovis, CA11.2023
High School Diploma -
Fresno Adult School
Fresno, CA02.2022
Skills
- Customer Service
- Vitals
- Suture/Staple Removal
- Triage
- Spirometry
- Orthostatic BP
- CPR Certified
- Capillary Punctures
- EMR
- Patient Charting & Filing
- Patient Scheduling
- Ishihara
- Data Entry & Records Management
- Urinalysis
- Visual Acuity
- ABI
- Surgical Prep
- Wound Care
- Strep Screens
- Venipuncture
- Written Rx's & Rx Refills
- Microsoft Word
- Snellen Chart
- Casting/Cast Removal
- Audiometry
- Instrument Sterilization
- EKG
- Injections
- Medical records
- Referrals
- Multi-Line Phones
- Copying and Faxing
- Bilingual / Biliterate
Certification
Basic Life Support
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Community Pulmonary Associates
11.2023 - 06.2024
Receptionist and Information Clerk
Valley West Properties
09.2022 - 12.2022
Professional Medical Assistant - Medical Assisting
Institute of Technology
High School Diploma -
Fresno Adult School