Liliana Hernandez
Santa Teresa
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
16
16
years of professional experience
Work History
Manager
Cash America
09.2008 - 02.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
High School Diploma -
Canutillo High School
Canutillo, TXSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Documentation and reporting
- Strategic planning
- Customer relationship management (CRM)
- Shift scheduling
- Sales management
Languages
Spanish
Full Professional
Timeline
Manager
Cash America
09.2008 - 02.2025
High School Diploma -
Canutillo High School
Similar Profiles
Andrew LibertyAndrew Liberty
Pawn Broker/Sales Associate at Cash AmericaPawn Broker/Sales Associate at Cash America
Emmanuel MartinezEmmanuel Martinez
Assistant Manager at Cash AmericaAssistant Manager at Cash America
Stephanie SalcedoStephanie Salcedo
Manager at Cash AmericaManager at Cash America
Saul De La Rosa JrSaul De La Rosa Jr
Terminal Operator at Capital Sand PermianTerminal Operator at Capital Sand Permian
Michael CataudellaMichael Cataudella
Senior Construction Manager at Tilson Technology Management Inc.Senior Construction Manager at Tilson Technology Management Inc.