Liliana Kennamer
Chattanooga
Summary
Self-directed and team-driven Information Technology Professional with experience in comprehensive planning, implementation, and operations management by way of project support and strategic business goal development. Servant leader that is noted for meeting teams “down in the trenches” to cultivate a positive, support-driven environment that creates high performance, value generating teams known for providing results. Actively identifies opportunities to improve processes and utilize technology to cut costs, improve productivity, and increase service. Accomplished communicator skilled in strengthening teams across functions to drive cohesive operations. Deep passion for solving complex problems and leading cross-functional teams to enhance productivity. Goal-oriented leader; highly adept at quickly meeting changes in technology and creating effective solutions for any organization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cybersecurity Threat Management Specialist
Erlanger Health System
06.2024 - Current
- Deploy, configure, and continuously tune CrowdStrike Falcon across all workstations, laptops, and medical endpoints. Conduct regular health checks and performance audits to ensure the sensor fleet stays “always‑on.”
- Develop custom detection rules and automated response playbooks to neutralize malware, ransomware, and insider threats before they reach the bedside.
- Ingest logs from CrowdStrike, Microsoft 365, network devices, and clinical systems into Splunk. Build and maintain dashboards, correlation searches, and alerts that surface suspicious activity in real time.
- Lead incident investigations: triage alerts, perform forensic analysis, and document findings in a clear, actionable manner. Proactively hunt for adversary tactics, techniques, and procedures (TTPs) using MITRE ATT&CK framework.
- Align security controls with HIPAA, HITECH, NIST CSF, and any state‑specific regulations.
- Generate audit‑ready evidence from CrowdStrike, Splunk, and Microsoft 365 logs.
- Deliver bite‑sized security awareness nuggets to clinicians and staff.
- Mentor junior analysts and share hard‑won war stories from the front lines.
Manager, IT & Data Security
KCH Transportation, Inc.
06.2023 - 06.2024
- Lead the full scope of IT functions, including defining, mapping, installing, and configuring operations, as well developing custom training Data Security material for new and existing employees. Establish and maintain collaborative relationships with key business stakeholders to jointly identify and formulate tactical and strategic application changes that complements their business process improvements. Directing the procurement operations for software, including targeting the most cost-effective equipment and software to ensure alignment with budget. Lead assessments that target possible risks across technology-related investments and purchase, and interface with leadership teams to highlight identified risks. Design and implement new services and product offers that meet the specific needs of staff to meet leadership appointed KPIs. Key point of contact for escalated service requests, provide functions that meet service level requirements. Create, maintain, and enforce standards and procedures for the implementation of technical solutions, driving the ongoing consistency of existing Supply Chain Order Management systems.
- Lead the installation, configuration, and maintenance of Microsoft Defender products across all company devices.
- Monitor and analyze security alerts and events generated by Microsoft Defender products, promptly responding to and escalating any potential issues or threats.
- Improve and/or create high quality application documentation and support procedures.
- Maintain Active Directory staff data and implement access management through Group Policies.
Security Systems Engineer
KCH Transportation, Inc.
08.2022 - 06.2023
- Responsible for designing, implementing, and maintaining robust security solutions to protect the organization's IT infrastructure and data assets. Collaborate with cross-functional teams to identify security requirements, assess vulnerabilities, and develop strategies to mitigate risks. Developed a deep understanding of security principles and frameworks (e.g. NIST and CIS Controls), technical proficiency in various security technologies, and the ability to proactively address emerging threats.
- Designed and implement security solutions: Developed and deployed security architectures, including firewalls, intrusion detection/prevention systems, endpoint security, VPNs, and other technologies to safeguard the organization's networks, systems, and data.
- Incident response and management: Developed and maintained incident response plans and procedures. Respond promptly to security incidents, conduct root cause analysis, and implement corrective actions to minimize the impact and prevent recurrence.
- Security policy and compliance: Develop, review, and enforce security policies, standards, and procedures in alignment with Logistics industry best practices and regulatory requirements. Ensure compliance with relevant standards such as NIST, ISO 27001, etc.
- Manage and maintain Microsoft Domain Controller servers (primary and backup) to ensure Active Directory connection, updates and synchronization.
Sales Operations Analyst
Conversant Group, LLC
01.2022 - 07.2022
- Managed inventory levels by analyzing demand forecasts against actual product availability. Assessed customer feedback surveys used by the organization's leadership team for decision making purposes. Led monthly meetings with relevant stakeholders to review current performance metrics and discuss potential areas of improvement.
- Analyzed financial data to uncover opportunities for cost savings and revenue growth.
- Provided technical support to sales teams on various software applications related to their daily tasks.
- Utilized advanced Excel functions such as VLOOKUPs, pivot tables, and macros to streamline reporting processes.
Information Technology Consultant
California State University
06.2018 - 12.2020
- Created user accounts and set up security levels to ensure data protection while allowing access to authorized personnel only. Performed system upgrades including installation of new hardware components or software packages. Conducted regular system maintenance activities such as virus scanning and patch management. Evaluated existing infrastructure against industry standards to develop recommendations for improvement and lead the migration of PBX telephony system to a cloud-based, hybrid, VOIP Mitel system.
- Installed, configured and maintained computer systems, networks, printers and other related devices.
- Provided end-user support by responding to inquiries via phone or email in a timely manner.
- Monitored performance metrics such as uptime, latency, throughput to identify areas for improvement.
Voice Communications Analyst
California State University
05.2016 - 06.2018
- Identified support issues and initiated actions for resolution. Collaborated closely with cross-functional teams including sales, marketing, finance, engineering and operations. Helped design, document and maintain system processes. Led weekly meetings with stakeholders to review progress on current initiatives. Developed and maintained dashboards to track key performance indicators.
- Tracked and managed status of requirements throughout project lifecycle.
- Utilized SQL queries to extract, manipulate, analyze and present large datasets from multiple sources.
- Implemented new solutions and prioritized enhancements to existing applications based on productivity and compliance needs.
- Managed data collection projects from conception through implementation.
Education
Master of Science (M.S.) - Cyber Security
California State University-San Marcos
San Marcos, CA, US05.2022
Bachelor of Arts (B.A.) - Political Science
California State University-San Marcos
San Marcos, CA, US05.2016
Skills
- Excellent Oral and Written Communication
- Strong Interpersonal Skills
- Excellent Organizational Skills
- Problem/Issue Resolution
- Team Leadership & Development
- Budget Management
- Incident Management
- Incident Response
- Business analysis
- Organizational development
- Innovation management
Certification
- CompTIA Security+
- CrowdStrike, CCFA
- Mimecast Sales Foundation
- CyberSecurity Foundations - LinkedIn
- Johns Hopkins University Healthcare Data Security, Privacy and Compliance
Timeline
Cybersecurity Threat Management Specialist
Erlanger Health System
06.2024 - Current
Manager, IT & Data Security
KCH Transportation, Inc.
06.2023 - 06.2024
Security Systems Engineer
KCH Transportation, Inc.
08.2022 - 06.2023
Sales Operations Analyst
Conversant Group, LLC
01.2022 - 07.2022
Information Technology Consultant
California State University
06.2018 - 12.2020
Voice Communications Analyst
California State University
05.2016 - 06.2018
Bachelor of Arts (B.A.) - Political Science
California State University-San Marcos
Master of Science (M.S.) - Cyber Security
California State University-San Marcos