Liliana Lievanos
Sacramento,NM
Summary
Customer service expert recognized for driving satisfaction and efficiency through strategic problem-solving. Capable of managing multiple priorities while maintaining high service standards. Experienced in applying technology solutions to optimize customer interactions and improve service outcomes.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Clerk
Fouch & Son Pharmacy
Williams, CA
06.2025 - Current
- Processed customer transactions accurately at the pharmacy counter.
- Assisted customers with medication inquiries and product recommendations.
- Provided support during busy periods to enhance customer service efficiency.
- Answered phones in a courteous manner while providing excellent customer service.
- Managed inventory by restocking shelves and organizing products.
- Performed data entry tasks to update customer accounts records.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Utilized computer software programs to create reports, labels, forms.
Education
High School Diploma -
Pierce High School
Arbuckle, CA05-2024
Some College (No Degree) - Political Science
Sacramento State
Sacramento, CA07-2026
Skills
- Customer service
- Report creation
- Time management
- Team collaboration
- Information security
- Database entry
- Telephone etiquette
- Customer satisfaction
- Peer relationships
- Multitasking Abilities
- Problem solving
Languages
Spanish
Professional
English
Professional
Timeline
Clerk
Fouch & Son Pharmacy
06.2025 - Current
High School Diploma -
Pierce High School
Some College (No Degree) - Political Science
Sacramento State