LILIANA LOPEZ
El Paso
Summary
PROFESSIONAL SUMMARY
Energetic Treatment Coordinator dedicated to efficient and effective collaboration between care teams, patients and families.
Overview
13
13
years of professional experience
Work History
Treatment Coordinator
Lets Go Dental
01.2024 - Current
- Open Dental Accounting
- Maintain detailed records of patient treatments, ensuring accurate billing and efficient followups.
- Increased case acceptance rates through persuasive presentation of treatment options and benefits.
- Explain treatment choices to patients and helped determine best options.
- Provide great customer service to create a welcoming atmosphere for patients and their families.
Administrative Assistant
Vista Hills Family Dental
04.2018 - 01.2024
- Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Record filing system to improve document organization and management
- Schedule office meetings and client appointments for staff teams and doctors
- Sort and distribute office mail and record incoming shipments for corporate records
- Restock supplies and place purchase orders to maintain adequate stock levels
- Reconcile end of month
- Process end of day and input financial information as necessary
- Proficient in QuickBooks
Dental Assistant
Vista Hills Family Dental
07.2012 - 04.2018
- Sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery
- Sanitized instruments
- Maintained dental supply inventory
- Recorded patients' health histories
- Explained treatment procedures and instructed patients on home care guidelines
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics
Education
High School Diploma -
Kaplan College
El Paso, TX01-2012
Skills
- Appointment scheduling
- HIPAA compliance
- Office administration
- Financial counseling
Accomplishments
Given the responsibility of a start up of a new dental practice, successfully accomplished task.
Languages
Spanish
Full Professional
Timeline
Treatment Coordinator
Lets Go Dental
01.2024 - Current
Administrative Assistant
Vista Hills Family Dental
04.2018 - 01.2024
Dental Assistant
Vista Hills Family Dental
07.2012 - 04.2018
High School Diploma -
Kaplan College