Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Liliana Lucio

Cleveland,TX

Summary

Hello my name is Liliana I'm a very energetic person and love to help people! I'm currently in college studying for Medical Assistant and looking for a job were I can put all my good knowledge to use. I have great customer experience and can easily talk to patients and get them the help they need. I tend to be a fast-learner so I can adapt very quick to a new environment. I would greatly appreciate it if you could take my resume into consideration for any current or future opportunities that that match my qualifications and clinical experience.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Insurance Agent

Pronto insurance
02.2024 - 07.2024
  • Provided accurate, valid and complete information by using the proper methods/tools.
  • Met personal/team sales targets and call handling quotas.
  • Kept records of customer interactions, processed customer accounts and filed documents.
  • Reviewed or made changes to customer accounts.

Receptionist

Treats and co
05.2022 - 05.2023
  • Handled complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution.
  • Followed communication procedures, guidelines and policies.
  • Researched answers or solutions as needed.
  • Processed any client payment card or cash
  • Organize customers information in an easy to find way

Education

Certificate - Medical Assistant

The College of Health Care Professions
TX
06-2025

GED - Math, Science, Reading, World Geography/History

Houston Gateway Academy Elite College Prep
Houston, TX
05-2023

Skills

  • Taking vitals
  • Venipuncture
  • Communication skill
  • Customer service skills
  • Problem-solving skills
  • Bilingual

Certification

  • HIPPA (Health Insurance Portability and Accountability Act)
  • OSHA (Occupational Safety and Health Administration)
  • CPR (Cardiopulmonary resuscitation)

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Insurance Agent

Pronto insurance
02.2024 - 07.2024

Receptionist

Treats and co
05.2022 - 05.2023

Certificate - Medical Assistant

The College of Health Care Professions

GED - Math, Science, Reading, World Geography/History

Houston Gateway Academy Elite College Prep
Liliana Lucio