Liliana Mariano-Perez
West Chicago
Summary
Offering solid foundation in communication and organizational skills, eager to learn and develop in supportive environment. Contributes basic understanding of criminal justice system and effective time management skills. Ready to use and develop strong interpersonal and administrative skills in this role.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Juvenile Justice Specialist
Illinois Department of Juvenile Justice
11.2024 - Current
- Monitored daily activities, behavior, and group interactions to ensure safety and adherence to facility guidelines
- Conducted regular safety checks of living areas and facility grounds to identify and address potential risks
- Applied facility policies and procedures, addressing violations with appropriate disciplinary measures
- Collaborated with a multidisciplinary team to implement individualized treatment and rehabilitation plans
- Observed and documented youth progress and interactions to provide accurate reporting for treatment updates
- Responded in a timely matter to emergencies, including de-escalating conflicts and addressing medical concerns
- Maintained open communication with families to ensure their involvement in treatment processes
- Facilitated access to community programs and resources to support youth’s successful reintegration
- Led group activities and workshops to build life skills, emotional regulation, and conflict resolution
- Kept detailed records of youth activities, behavioral incidents, and compliance with treatment programs
Office Assistant
Illinois Department of Human Services
01.2024 - 11.2024
- Review complex material such as resume for clients, weekly and monthly statistical reports, documents unit meeting minutes, and vouchers for clients undergoing training to be processed by other staff
- Edit authorization and transmittal of assistant action forms submitted by caseworker staff
- Conduct thorough computer clearances to adjust welfare saving in repose to clients securing employment, receiving unemployment benefits, or in cases of non-cooperation
- Provide professional receptionist services
- Offer expert translation services for individuals who require Spanish assistance in understanding functions and procedures, ensuring effective communication with the general public, advocacy groups, customers, and community organization
- Issue new or replacement LINK cards to clients, maintain detailed records or cards numbers issued or voided, and complete computerized transactions to activate cards with the Electronic Benefit Transfer (EBT) contractor
- Organized and maintain detailed-oriented files of forms, reports, and supplies
MEDICAL BILLING/THERAPIST/OPTICAL/RECEPTIONIST
Family Vision Development Center
08.2012 - 02.2024
- Care plans for vision therapy session with various demographics individuals
- Managed CPT and ICD-10 coding for insurance claims, resulting in improved billing accuracy and reimbursement rates
- Led staff training initiatives and provided ongoing support in EMR updating and administrative tasks
- Coordinated patient appointments and referrals, ensuring smooth clinic operations
- Provided mental health support and translated for Spanish-speaking patients as needed
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
CNA/Substance Abuse Counselor Intern/Training
Gateway Rehabilitation Center
03.2015 - 06.2017
- Obtained client medical history, medication information, and symptoms
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs
- Obtained specimens for drug tests during the intake process
- Built positive patient and family relationships with empathy and compassion
- Assisted in developing personalized patient care plans to improve health and well-being
- Facilitated family group and individual group therapy sessions
CNA Supervisor/CNA (Certified Nursing Assistant)
Eden Supportive Living
01.2014 - 06.2016
- Provided routine and direct care to residents
- Documented patient care activities to ensure accurate record-keeping
- Recruited, hired, and trained staff, providing ongoing supervision and development
- Conducted continuing education sessions for employees
CNA/RNA (Certified Nursing Assistant)
Lexington Health
02.2010 - 08.2012
- Provided emotional support to patients and delivered individualized care
- Assisted with dining room service and feeding
- Facilitated exercises for discharged patients
- Trained new CNAs in charting procedures
- Assisted nurses with admissions, discharges, and care plan updates
CNA (Certified Nursing Assistant)
Meadowbrook Manor
09.2008 - 05.2009
- Provided high-quality care to residents in a long-term care facility
- Implemented infection control measures
- Monitored patient samples and test results for health changes
- Assisted with feeding and monitored nutritional intake
Medical Billing
Jays Medical and Billing Office
09.2006 - 10.2008
- Communicated with insurance companies and physicians
- Filed and updated patient information using CPT and ICD-10 codes
- Processed customer payments and monitored outstanding invoices
- Resolved billing discrepancies and collected payments
- Conducted research on coding discrepancies for compliance and accuracy
Education
Bachelor of Arts - Interdisciplinary Studies
Northeastern Illinois University
Chicago, IL12.2024
Associate of Science -
College of DuPage
Glen Ellyn, IL12.2022
Skills
- Medical Billing and Coding (CPT, ICD-10)
- Insurance Verification and Claims Processing
- Electronic Medical Records (EMR) Management
- Staff Training and Leadership
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Access)
- Excellent Communication and Interpersonal Skills
Certification
Sterile Processing Certificate
Juvenile Justice Specialist Intern Academy
Languages
Spanish
Native or Bilingual
Timeline
Juvenile Justice Specialist
Illinois Department of Juvenile Justice
11.2024 - Current
Office Assistant
Illinois Department of Human Services
01.2024 - 11.2024
CNA/Substance Abuse Counselor Intern/Training
Gateway Rehabilitation Center
03.2015 - 06.2017
CNA Supervisor/CNA (Certified Nursing Assistant)
Eden Supportive Living
01.2014 - 06.2016
MEDICAL BILLING/THERAPIST/OPTICAL/RECEPTIONIST
Family Vision Development Center
08.2012 - 02.2024
CNA/RNA (Certified Nursing Assistant)
Lexington Health
02.2010 - 08.2012
CNA (Certified Nursing Assistant)
Meadowbrook Manor
09.2008 - 05.2009
Medical Billing
Jays Medical and Billing Office
09.2006 - 10.2008
Associate of Science -
College of DuPage
Sterile Processing Certificate
Bachelor of Arts - Interdisciplinary Studies
Northeastern Illinois University
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