Liliana Montalvo
Colorado Springs,CO
Summary
Knowledgeable about different beauty products that meet individual needs and flatter face shapes and skin types. Friendly, upbeat and personable. Focused on building long-lasting and loyal relationships.
Overview
3
3
years of professional experience
Work History
Prestige Beauty Advisor
Ulta Beauty Inc.
02.2023 - Current
- Increased repeat business through exceptional customer service and relationship building.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of popular products.
- Tracked individual sales data daily to monitor progress towards personal performance objectives and identify areas for improvement.
Omni/Enterprising Training LOD
Jcpennys
08.2022 - 09.2023
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
Ambassador
Amazon
07.2021 - 05.2022
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
- Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
Education
Associate of Arts - Business Management
Pikes Peak State College
Colorado Springs, CO05.2025
Skills
- Promotional Event Coordination
- Product Management
- Client Relationship Building
- Strong Communication Skills
- Customer Service
- Inventory Coordination
Accomplishments
Top sales performer
Languages
French
Limited Working
References
References available upon request.
Timeline
Prestige Beauty Advisor
Ulta Beauty Inc.
02.2023 - Current
Omni/Enterprising Training LOD
Jcpennys
08.2022 - 09.2023
Ambassador
Amazon
07.2021 - 05.2022
Associate of Arts - Business Management
Pikes Peak State College