Liliana Orozco
Kansas City,KS
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
The Sunflower Market
5847 Merriam Dr KS, 66203
03.2022 - Current
- Implemented inventory management system to streamline stock control and reduce waste.
- Collaborated with team to improve customer satisfaction through feedback-driven initiatives.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
Store Associate
Russell Stover Chocolates
10100 Shawnee Mission Pkwy, Merriam KS 66203
08.2024 - 07.2025
- Maintained inventory levels through regular stock checks, ensuring product availability and freshness.
- Operated point-of-sale systems accurately, processing transactions efficiently to minimize customer wait times.
- Resolved customer inquiries and complaints effectively, maintaining high levels of satisfaction and loyalty.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Store Associate
Target
15700 Shawnee Mission Pkwy, KS 66217
10.2024 - 12.2024
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Maintained tidy and organized store to comply with cleanliness standards.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
Education
Certfication - EMT
Kansas City Kansas Community College
Kansas City, KSHigh School Diploma -
Turner High School
2211 S 55th St, Kansas City, KS 6610605-2025
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Relationship building
- Documentation and reporting
Certification
- EMT - Emergency Medical Technician
Timeline
Store Associate
Target
10.2024 - 12.2024
Store Associate
Russell Stover Chocolates
08.2024 - 07.2025
Manager
The Sunflower Market
03.2022 - Current
Certfication - EMT
Kansas City Kansas Community College
High School Diploma -
Turner High School