Liliana Pineda
Houston,TX
Summary
Enthusiastic Cosmetology Graduate with strong clinical and practical background in service industry. Detail-oriented and punctual with strong desire to learn and improve skills. Performed full body waxing using exclusive hard wax with high demand. Provided customer service while performing technical hands-on tasks. Especially successful at making clients feel comfortable and safe, while maintaining clean and private workspace.
Overview
3
3
years of professional experience
Work History
Sales Associate
Boot Barn
Houston, Texas
11.2023 - Current
- Processed returns, exchanges, and refunds in accordance with company policies.
- Handled customer complaints in a professional manner.
- Maintained up-to-date knowledge of store merchandise and policies.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
Cashier
Cavender's Boot City
Houston, Texas
08.2023 - 11.2023
- Operated cash register or POS system to receive payment by cash and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Student-Cosmetology
Houston Training School
Houston, TX
01.2022 - 03.2023
- Attended workshops and in-service training to keep up-to-date on current cosmetology trends and techniques.
- Used strong communication skills to effectively speak to and liaise with potential clients and develop business relationships.
- Provided personalized care to make clients feel comfortable.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
Education
Cosmetology
Houston Training Schools
Houston, TX03.2023
High School Diploma -
Texans Can Academy
Houston, TX06.2021
Skills
- Full Body Waxing
- Skin Treatments
- POS Terminal Operation
- Sanitation, Disinfection & Sterilization
- Interpersonal & Professional Communication
- Organization, Stocking & Inventory
License
- License - 1904981
Languages
English
Spanish
Timeline
Sales Associate
Boot Barn
11.2023 - Current
Cashier
Cavender's Boot City
08.2023 - 11.2023
Student-Cosmetology
Houston Training School
01.2022 - 03.2023
Cosmetology
Houston Training Schools
High School Diploma -
Texans Can Academy
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