Liliana Reyes-Ehrke
Fort Atkinson,WI
Summary
I am seeking a position that allows me to improve my customer service and teamwork skills and provides opportunities for professional growth. I am eager to contribute my skills in a supportive work environment. I am excited about developing new skills to offer to the team!
Overview
5
5
years of professional experience
Work History
Person in Charge (PIC)
Jimmy John's
12.2020 - 01.2024
- Evaluated employee performance and coached and trained to improve weak areas.
- Conducted routine inspections to check quality and compliance with established specifications.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled customer complaints, and resolved issues.
Crew Trainer
Culver's Restaurant
03.2019 - 12.2020
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Trained other employees in customer service, food safety, and performance requirements.
- Maintained current knowledge of all team position requirements.
Education
High School Diploma -
Fort Atkinson High School
Fort Atkinson, WI06.2023
Skills
- Team Management
- Staff Discipline
- Goal-Oriented
- POS Systems
- Active Listening
- Food Safety
- Employee Training
- Cash Handling
- Product Knowledge
- Customer Service
- Attention to Detail
Timeline
Person in Charge (PIC)
Jimmy John's
12.2020 - 01.2024
Crew Trainer
Culver's Restaurant
03.2019 - 12.2020
High School Diploma -
Fort Atkinson High School