Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Liliana Rodriguez

Fort Myers

Summary

With a proven track record at Amavida Senior Living, I excel in delivering exceptional customer service and hospitality, showcasing strong work ethic and guest engagement. Mastered cash handling and teamwork, I significantly enhanced dining experiences, ensuring high satisfaction. My dedication to cleanliness and safety standards sets me apart, reflecting my ability to elevate service quality in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Server

Amavida Senior Living
10.2023 - 12.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.

Stylist Assistant

Luna Hair Salon
05.2022 - 11.2022
  • Supported the head stylist in executing event-specific looks for weddings, proms, or other special occasions by providing expert assistance in garment selection and fitting.
  • Enhanced client satisfaction by providing personalized styling suggestions based on individual preferences and needs.
  • Facilitated successful collaboration between stylists by promptly addressing questions or concerns regarding specific garments or styling choices.
  • Collaborated with photographers, makeup artists, and models to create cohesive looks for editorial spreads or advertising campaigns.
  • Managed appointment schedules efficiently to maximize productivity without compromising quality of service or client satisfaction.
  • Studied advanced techniques to develop proficiency and better serve customers.
  • Participated in continued education workshops to stay current on industry trends and techniques, ensuring top-notch service for clients.
  • Completed basic styles for regular customers by using strong blow-drying and curling abilities.

Cashier

The Fresh Market
08.2022 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.

Teacher's Assistant

Vine Christian Academy
02.2022 - 08.2022
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Maintained safety and security by overseeing students in recess environments.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Completed daily reports on attendance and disciplinary performance.

Server

Outback Steakhouse
05.2021 - 08.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Education

High School Diploma -

Fort Myers High Schools
Fort Myers, FL
06.2021

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • Menu memorization
  • Food running
  • Team collaboration
  • Allergy awareness
  • Beverage preparation

Languages

Spanish
Native or Bilingual
American Sign Language
Limited Working
Portuguese
Limited Working

Timeline

Server

Amavida Senior Living
10.2023 - 12.2024

Cashier

The Fresh Market
08.2022 - 10.2022

Stylist Assistant

Luna Hair Salon
05.2022 - 11.2022

Teacher's Assistant

Vine Christian Academy
02.2022 - 08.2022

Server

Outback Steakhouse
05.2021 - 08.2021

High School Diploma -

Fort Myers High Schools
Liliana Rodriguez