Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maritza Ponce-Rosales

Fort Myers,FL

Summary

Developed strong communication and organizational skills in fast-paced hospitality environment. Skilled in anticipating and responding to guest needs while managing multiple tasks efficiently. Seeking to transition into new field, leveraging ability to deliver exceptional service and create positive experiences.

Overview

3
3
years of professional experience

Work History

Server

Amavida Living
12.2022 - Current
  • Assisted in the organization and execution of private events, ensuring exceptional service and customer satisfaction
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Sales Associate

Staples
05.2024 - 07.2024
  • Provided exceptional customer service, resolving questions and complaints to ensure customer satisfaction
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Hostess/Server Assistant

Ruby Tuesday
02.2022 - 12.2022
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Managed guest reservations and seating arrangements efficiently, ensuring smooth flow of service

Education

High school diploma -

South Fort Myers High School
Fort Myers, FL
05.2022

Skills

  • Bilingual

  • Customer service

  • Time management

  • Phone etiquette

  • Guest engagement

  • Hospitality service expertise

  • Memory retention

Timeline

Sales Associate

Staples
05.2024 - 07.2024

Server

Amavida Living
12.2022 - Current

Hostess/Server Assistant

Ruby Tuesday
02.2022 - 12.2022

High school diploma -

South Fort Myers High School

Similar Profiles

CREATE PROFILE
Maritza Ponce-Rosales