Summary
Overview
Work History
Education
Skills
Certification
Medicalassistantskills
Volunteer Experience
Training
Languages
Timeline
Generic

Liliana Rosales

Socorro,USA

Summary

Dedicated Lead Medical Assistant equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards.


Trains new staff to handle rigors of healthcare work and required protocols. Manages high patient volumes by keeping records updated, supplies stocked and schedules well-coordinated. Skilled in assisting with procedures and triaging patients.


Highly motivated and committed with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Lead Medical Assistant

Mt. West Family Health Center
05.2020 - Current
  • Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
  • Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
  • Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
  • Ensured timely follow-up care by contacting patients with test results and coordinating necessary appointments for further evaluation or treatment.

Extern

Clint pediatrics
03.2021 - 08.2021
  • Scheduling follow ups
  • Responsible for the overall coordination of shipping and receiving
  • Effective and efficient office operations
  • Strep Throat test
  • Flu test
  • Urine test
  • Vitals
  • Entering data to computer
  • Front desk
  • Vaccines, injections

Office Manager

Chipotle Texas
05.2002 - 05.2020
  • Responsible that all personnel matters are addressed in a professional like manner, assuring effective and efficient office operations
  • Responsible for the overall coordination of shipping and receiving
  • Accountable to perform inventory control and warehouse operations
  • Accountable of processing shipments, invoices, and payments
  • Maintained open communication with vendors outside the United States as well as local vendors

Education

Associates of Applied Science - Medical Assisting Lab technician, EKG technician

Southwest University at El Paso

High School Diploma - Office Technology

International Business College

Skills

  • Vital signs
  • Injections
  • Phlebotomy and IVs
  • Electrocardiograms
  • Patient Care
  • Sanitation
  • Wound Care
  • Casting
  • Basic X-ray
  • Verbal and written communication
  • Ability to comprehend and respect different viewpoints
  • Successful associations with superiors and peers
  • Client relations
  • Clinical Leadership
  • HIPAA Compliance
  • Patient education and counseling

Certification

  • Certified Clinical Medical Assistant by National Healthcareer Association
  • Certified Phlebotomy Technician National Healthcareer Association
  • Certified Electrocardiograms Technician National Healthcareer Association (in progress)
  • Basic Life Support and Cardiopulmonary Resuscitation by American Heart Association
  • Clinical research coordinator certificate.

Medicalassistantskills

  • Vital signs
  • Injections
  • Phlebotomy and IVs
  • Electrocardiograms
  • Patient Care
  • Sanitation
  • Wound Care
  • Casting
  • Basic X-ray.

Volunteer Experience

Santa Teresita Church, 01/01/00, present, Assist with Church activities

Training

Clint pediatrics, 03/08/20, 08/06/20, Scheduling follow ups, Responsible for the overall coordination of shipping and receiving., Effective and efficient office operations., Strep Throat test, Flu test, Urine test, Vitals, Entering data to computer, Front desk, Vaccines, injections

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Extern

Clint pediatrics
03.2021 - 08.2021

Lead Medical Assistant

Mt. West Family Health Center
05.2020 - Current

Office Manager

Chipotle Texas
05.2002 - 05.2020

Associates of Applied Science - Medical Assisting Lab technician, EKG technician

Southwest University at El Paso

High School Diploma - Office Technology

International Business College
  • Certified Clinical Medical Assistant by National Healthcareer Association
  • Certified Phlebotomy Technician National Healthcareer Association
  • Certified Electrocardiograms Technician National Healthcareer Association (in progress)
  • Basic Life Support and Cardiopulmonary Resuscitation by American Heart Association
  • Clinical research coordinator certificate.
Liliana Rosales