Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
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Karla Sanchez

Highland,CA

Summary

Seeking an opportunity where I can utilize my previous work experience and education in order to provide high quality, passionate healthcare to families. Compassionate and patient-focused Lead Medical Assistant known for high productivity and efficient task completion. Possess specialized skills in clinical procedures, patient education, and electronic health record (EHR) management. Excel in communication, teamwork, and problem-solving to enhance patient care and support healthcare team objectives.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Lead Medical Assistant

Mayflower Medical Group
Rialto, USA
06.2018 - Current
  • Receive and greed patients as first point of contact
  • Multitask a variety of administrative duties including, high volume calls collect and post co-payments, schedule patients accordingly in fast paste environment
  • Help maintain office organization and security by keeping a patient log in and checking ID
  • Contribute to team effort to ensure patient satisfaction
  • Monitor performance to ensure that accurate patient, billing and insurance information, verification and pre-authorization is obtained and maintained in patient files and in the billing system
  • Creating an environment that yields efficient and effective work process
  • Establishes departmental organization, work priorities, workflow and team responsibilities due to change in workload, schedule changes or emergency situations and communicate to staff as necessary
  • Identifying opportunities to improve performance

Patient Service Representative

Loma Linda Healthcare System
Loma Linda, USA
03.2016 - 03.2016
  • Registers new patients and updates existing accounts, handling any red flags as they are encountered
  • Referrals and Authorizations
  • Schedules follow up appointments
  • Perform medical assistant task, including but not limited to, vital signs, immunizations, injections point of care

Lead Medical Assistant

Delfin L Dano MD
Rialto, USA
04.2010 - 03.2016
  • Oversaw finances including cash flow, payroll, charge entry, co-payments, and accounts payable
  • Verified insurance coverage, called in prescriptions, and acted as personal secretary for doctor
  • Consistently praised for efficient handling of administrative duties (answering phones, scheduling appointments, maintaining medical records, patient processing, referrals and bookkeeping) that allowed doctors and nursing staff to focus on the health concerns of their patients

Education

Medical Assistant -

United Education Institute
01.2010

Skills

  • Billing
  • Clerical
  • Filing
  • Data Entry
  • MS Office
  • Receptionist
  • EMR Systems
  • Vital Signs
  • Medical Office Experience
  • Patient Care
  • Medical Records
  • Laboratory Experience
  • Vital signs monitoring
  • HIPAA compliance
  • Medical office administration
  • Critical thinking
  • Insurance verification and billing
  • Treatment monitoring
  • Professionalism and ethics
  • Medical terminology proficiency
  • Clinical flow management
  • Inventory and supply management
  • Conflict resolution techniques
  • Electronic health records management
  • Performance improvement
  • Scheduling and appointment management
  • Clinical leadership
  • Infection control procedures
  • Patient education and counseling
  • Team building and supervision

Certification

BLS for Healthcare Providers CPR, 04/01/24, 04/30/26

Languages

Spanish, Expert

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Lead Medical Assistant

Mayflower Medical Group
06.2018 - Current

Patient Service Representative

Loma Linda Healthcare System
03.2016 - 03.2016

Lead Medical Assistant

Delfin L Dano MD
04.2010 - 03.2016

Medical Assistant -

United Education Institute

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Karla Sanchez