Summary
Overview
Work History
Education
Skills
Address
Timeline
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JUANITA RAWLINS

Bronx,NY

Summary

Dedicated Medical Assistant equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Handles patients needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards.

Overview

11
11
years of professional experience

Work History

Lead Medical Assistant

West Med
03.2021 - 09.2022
  • Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs
  • Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
  • Enforced department policies and procedures to keep team operating effectively and delivering top-notch care
  • Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations
  • Precepted newly hired medical assistants to train each on office procedures and important tasks
  • Audited samples and refrigerated medications to verify freshness and remove any expired packages.

MEDICAL ASSISTANT

NYU Langone Medical Center
11.2016 - 10.2018
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

MEDICAL ASSISTANT

Planned Parenthood
07.2015 - 10.2016
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Empowered patients through education on self-management techniques for chronic conditions.

MEDICAL ASSISTANT INTERN

Garden City OBGYN
03.2015 - 05.2015
  • Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
  • Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
  • Collected histories, vitals, and current complaints via patient interviews.
  • Assisted healthcare professionals with conducting physical exams, enabling timely diagnosis and treatment plans for patients.

Cashier

CVS Pharmacy Inc.
08.2011 - 06.2013
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Answered questions about store policies and concerns to support positive customer experiences.

Education

Medical Assistant Certification -

Manhattan Institute
New York, NY
05.2015

GED -

Globe Institute of Technology
New York, NY

Skills

  • Medical office administration and Management
  • Clinical Leadership
  • EMR (EPIC, E-clinical,Athena)
  • Simple dressings
  • Insurance Verification and Billing
  • Point of care testing
  • Phlebotomy
  • Medical billing and coding
  • Data entry
  • Laboratory maintenance
  • Patient scheduling
  • Time Management
  • HIPAA Compliance
  • Patient education and counseling

Address

  • Bronx, NY, 10455

Timeline

Lead Medical Assistant

West Med
03.2021 - 09.2022

MEDICAL ASSISTANT

NYU Langone Medical Center
11.2016 - 10.2018

MEDICAL ASSISTANT

Planned Parenthood
07.2015 - 10.2016

MEDICAL ASSISTANT INTERN

Garden City OBGYN
03.2015 - 05.2015

Cashier

CVS Pharmacy Inc.
08.2011 - 06.2013

Medical Assistant Certification -

Manhattan Institute

GED -

Globe Institute of Technology

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JUANITA RAWLINS