Summary
Overview
Work History
Education
Skills
Volunteer work
Extracurricular Activities
References
Timeline
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Liliana Ruffini

Plainville

Summary

Dedicated professional with a proven track record at Plainville Community Schools, excelling in clear communication and service quality. Successful at fostering positive relationships and adapting quickly to new challenges, I consistently received positive feedback for my contributions, enhancing customer loyalty and team collaboration in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Elementary Substitute Teacher

Plainville Community Schools
01.2025 - Current
  • Built strong relationships with students, parents, and colleagues to promote a positive learning environment.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Doordasher

DoorDash
12.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Learned and adapted quickly to new technology and software applications.

Ice Cream Server and Cashier

Pralines of Plainville
03.2022 - 06.2025
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Developed strong knowledge of menu offerings to provide personalized recommendations for customers with dietary restrictions or preferences.
  • Collaborated with team members to maintain smooth operations during high-volume periods.
  • Received consistently positive feedback from customers on quality of service provided, contributing to repeat business and loyalty.

Office Professional

Northeast Produce
01.2020 - 01.2021
  • Input data into spreadsheets and databases.
  • Organized inventory.

Education

Bachelor of Arts - Psychology And Dance

Hofstra University
Hempstead, NY
05-2028

High School -

Plainville High School
Plainville, CT
06-2024

Skills

  • Service quality
  • Presentation skills
  • Cleanliness
  • Patience
  • Exceptional communication
  • Social perceptiveness
  • Conflict mediation
  • Service quality

Volunteer work

  • Eighth Grade Orientation Leader, Plainville High School Orientation, 2024
  • Class of 2024 Student Fundraisers, 2022 - 2024
  • Italian National Honor Society Bake Sales, 2022 - 2024
  • Teacher's Assistant, Dance Incorporated, 2018 - 2024
  • Empower Leadership Leader, Plainville High School Freshmen Orientation, 2023
  • Coach Trainee, Plainville Colts Cheerleading, 2021 - 2023

Extracurricular Activities

  • Danceworks Productions (Student-Led Dance Club)
  • Mind Over Vision Over Movement (MoVoM: Dance Major Club)
  • Teaching Dance As An Art (T'DAA: Dance Education Club)

References

References available upon request.

Timeline

Elementary Substitute Teacher

Plainville Community Schools
01.2025 - Current

Doordasher

DoorDash
12.2024 - Current

Ice Cream Server and Cashier

Pralines of Plainville
03.2022 - 06.2025

Office Professional

Northeast Produce
01.2020 - 01.2021

Bachelor of Arts - Psychology And Dance

Hofstra University

High School -

Plainville High School