liliana valencia
Paramount,CA
Summary
I consider myself to be a hardworking and reliable employee with a background of being highly organized, proactive and punctual. Also, works well with team settings and always open to new opportunities or new positions. Reliable candidate with extensive experience providing excellent patient care. Possesses excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hostess and Food Runner
Tempo Cantina
06.2022 - Current
- Customer assistance
- Credit and cash transactions
- Guide & Deliver
- Highly organized, proactive and punctual
- Making guest feeling welcomed, cared for, and valued
- Answering phone calls and taking reservations 24/7
- Screen work
- Placing orders and serving guest food/drinks
- Front Desk Work
Front Desk Receptionist
DoubleTree by Hilton
05.2023 - 11.2023
- Checked guest In/out
- Computer work
- Greet and Assist
- Ask and receive guest information as required
- As I entered the front desk position I found myself learning a lot of new things and found great opportunities
- I was extremely impressed with the setting and environment that allowed me to work with amazing co workers and allowed me to help out loyal customers in this position
- I can gladly say I accomplished many things, but most importantly is the help we provide for others and the great feedback from that is what fulfills the success with this position
Cashier and Customer Service
El Pollo Loco
11.2020 - 06.2022
- Operated cash register, collected payments and provided accurate change
- Completed daily recovering tasks to keep areas clean and neat for maximum productivity
- Worked closely with front end staff to assist customers
- Accounting
- Learned roles of other departments to provide coverage and keep store operational
- Trained new team members in cash register operations, stock procedures and customer services
- Helped customers find specific products, answered questions and offered product advice
Education
MA certificate - Medical asssitant
Paramount adult school
Paramount, CA07.2024
High school diploma -
Jordan High School
Long Beach, CA06.2022
Skills
- Customer service
- Communication Skills
- Ability to motivate
- Organizational skills
- Teamwork
Certification
- Food Handler Certification, 02/01/24 to 02/01/26.
- Heartsaver First Aid, 02/01/24 to 02/01/26.
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
DoubleTree by Hilton
05.2023 - 11.2023
Hostess and Food Runner
Tempo Cantina
06.2022 - Current
Cashier and Customer Service
El Pollo Loco
11.2020 - 06.2022
MA certificate - Medical asssitant
Paramount adult school
High school diploma -
Jordan High School
- Food Handler Certification, 02/01/24 to 02/01/26, Need to renew every 2 years.
- Alcohol and Beverage Certification, 02/01/24 to 02/01/26, Need to renew every 2 years.
- Heartsaver First Aid, 02/01/24 to 02/01/26, Need to renew every 2 years.
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