Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Hernandez

Paramount,CA

Summary

Experienced advocate skilled in supporting families and fostering positive outcomes. Strong focus on collaboration, adaptability, and achieving results. Expertise in conflict resolution, resource coordination, and empathetic communication. Reliable and flexible, consistently meeting evolving needs of clients and team members.

Overview

5
5
years of professional experience

Work History

Family Advocate II

Volunteers of America of Greater Los Angeles
11.2021 - Current
  • Managed heavy caseload using well-developed time management, organizational, and task prioritization skills.
  • Empowered families by providing them with tools and resources needed to make informed decisions about their futures.
  • Assessed progress towards goals regularly, adjusting service plans accordingly based on family feedback and professional observations.
  • Facilitated monthly parent center meetings, fostering a sense of community and shared learning experiences.
  • Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.

Behavioral Interventionist

Intercare Therapy, Inc.
10.2020 - 10.2021
  • Improved behaviors through modeling, role-playing and other effective strategies.
  • Communicated regularly with parents and guardians about their child's progress towards goal.
  • Utilized frequency charting, duration charting, time sampling, and interval observations for appropriate behavior intervention.

Education

Bachelor of Arts - Social Work

California State University, Long Beach
Long Beach, CA
05-2020

Associate of Arts - Psychology

Long Beach City College
Long Beach, CA
05-2018

High School Diploma -

Downey High School
Downey, CA
06-2014

Skills

  • Effective communication
  • Case management
  • Family advocacy
  • Home visits

Timeline

Family Advocate II

Volunteers of America of Greater Los Angeles
11.2021 - Current

Behavioral Interventionist

Intercare Therapy, Inc.
10.2020 - 10.2021

Bachelor of Arts - Social Work

California State University, Long Beach

Associate of Arts - Psychology

Long Beach City College

High School Diploma -

Downey High School