Liliana Zaragoza
Crocs
Phoenix,AZ
1
Language
9
years of professional experience
Progressed through the business over five years, transitioning from sales associate to operations leader to sales leader.
Led operations and visual merchandising initiatives.
Directed teams to efficiently complete operational tasks.,Oversaw multiple concurrent projects with meticulous attention to detail.
Work History
Operations/Sales Leader
5 Years 6 Months- Oversaw operations of weekly shipments and transfers to ensure timely delivery
- Served as a lead visual merchandiser for a high volume store. Maintained monthly visual floor sets and marketing designs.
- Demonstrated leadership on sales floor by collaborating with store management to surpass personal and team sales targets through strategic selling techniques.
- Acted as brand ambassador by maintaining up-to-date knowledge of product collaborations, launches, and brand initiatives.
- Led sales team to exceed quarterly goals through targeted strategies and performance monitoring.
Manager
1 Year 1 Month- Restocked, arranged and organized merchandise
- Helped guest complete purchases, locate items, and join reward programs
- Preparing merchandise display
Manager
9 Months- Performed all position responsibilities accurately and in a timely manner
- Handled credit card, cash transactions quickly and accurately.
- Maintained clean and safe environment
Manager
2 Years 2 Months- Addressed and resolved guest product complaints empathetically and professionally.
- Balanced drawer at the beginning and end of every shift.
- Prepped and served food.
- MS Office
Education
High School
- MC10 (Human Anatomy & Physiology), Medical Assisting
Skills
Multi-tasker
Driving business results in sales
Customer service
Business acumen
Activities & Achievement
- Member of Health Occupations Students of America (HOSA)
- Internship completed at Adelante Healthcare
Languages
Spanish
Native or Bilingual
Timeline
Operations/Sales Leader
Crocs
02.2021 - CurrentRead More
Manager
Home Decor Superstore At Home - EDLP
03.2020 - 04.2021Read More
Manager
Burger King
11.2019 - 08.2020Read More
Manager
McDonald's
06.2017 - 08.2019Read More
East Valley Institute of Technology
from MC10 (Human Anatomy & Physiology), Medical Assisting
Read More
Tempe High School
High School
Read More