Lilianna Contreras
Fort Worth
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Member
Smoothie King
Fort Worth
05.2021 - 08.2021
- Assisted customers with menu selections and provided product recommendations to enhance their dining experience.
- Prepared smoothies and beverages following company recipes to ensure quality and customer satisfaction.
- Maintained cleanliness of workstations and customer areas to promote a safe and welcoming environment.
- Operated blending and food preparation equipment safely and efficiently.
- Stocked ingredients and supplies to ensure availability for daily operations.
Crew Member
Wendy's
Fort Worth
11.2021 - 05.2024
- Recognized customer needs and provided timely assistance to enhance satisfaction.
- Prepared food items following established recipes and safety guidelines.
- Maintained cleanliness and organization of kitchen and dining areas.
- Executed opening and closing tasks, setting up workstations with required supplies for seamless service.
- Executed daily responsibilities with precision to ensure smooth operations.
Server
Chili's
Fort Worth
05.2023 - 04.2024
- Delivered exceptional customer service, enhancing guest experience in fast-paced dining environment.
- Processed customer orders accurately and efficiently through POS system, ensuring smooth service flow.
- Resolved customer inquiries and issues promptly, contributing to positive dining experiences.
- Coordinated with kitchen staff to ensure timely food delivery.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Maintained cleanliness and organization of dining area and tables.
BOH Trainer
Chipotle
Fort Worth
01.2025 - 04.2026
- Developed and delivered training programs on food safety and hygiene practices, enhancing compliance and staff knowledge.
- Collaborated with management to assess and address training needs, improving staff skills and operational effectiveness.
- Mentored team members to enhance culinary skills and efficiency.
- Oversaw daily food preparation processes to ensure quality standards.
- Maintained equipment in line with safety regulations and guidelines, ensuring operational readiness and compliance.
Crew Member
Hawaiin Bros
Fort Worth
04.2026 - Current
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Served food quickly for positive guest experiences.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
Education
High School Diploma -
Brewer High School
Fort Worth, TX05-2023
Associate of Arts - Music
Tarrant County College
Fort Worth, TX06-2026
Skills
- Employee training
- Culinary skills
- Food safety
- Time management
- Customer service
- Upselling
- Team collaboration
Languages
English
Professional
Certification
- Food Handler
Timeline
Crew Member
Hawaiin Bros
04.2026 - Current
BOH Trainer
Chipotle
01.2025 - 04.2026
Server
Chili's
05.2023 - 04.2024
Crew Member
Wendy's
11.2021 - 05.2024
Crew Member
Smoothie King
05.2021 - 08.2021
High School Diploma -
Brewer High School
Associate of Arts - Music
Tarrant County College