Lilibeth Martinez
110 Avila Dr
Summary
Engaging- known for strong product knowledge and active listening skills. Committed to delivering exceptional customer service and contributing to team success by achieving sales goals.
Overview
5
5
years of professional experience
Work History
Sales Associate
Commerce Bank
Laredo
05.2023 - Current
- Maintaining knowledge of banking regulations and compliance standards.
- Collaborated with team to meet sales targets and enhance service quality.
- Sold products by explaining features and educating customers on usage.
- Resolved customer inquiries and issues promptly to ensure high satisfaction.
Cashier
Victoria's Secret & PINK
Laredo
11.2021 - 05.2023
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Issued receipts, refunds, credits, or change to ensure accurate transactions and customer satisfaction.
- Assisted customers in locating products, answering questions, and providing product advice to enhance their shopping experience.
- Maintained cleanliness of checkout area to create a welcoming environment for customers.
- Performed additional tasks to support operations.
Education
High School Diploma -
Lyndon B Johnson High School
5626 Cielito Lindo05-2015
Skills
- Customer relationship management
- Sales strategies
- Product knowledge
- Point of sale operation
- Cash handling
- Inventory management
- Retail merchandising
- Compliance adherence
- Dependability
- Flexible schedule
- Collaborative teamwork
- Active listening
- Positive and professional
Languages
English
Professional
Spanish
Professional
Timeline
Sales Associate
Commerce Bank
05.2023 - Current
Cashier
Victoria's Secret & PINK
11.2021 - 05.2023
High School Diploma -
Lyndon B Johnson High School