Lilith Deviley
Sister Bay,WI
Summary
Skilled in dining room management and hospitality, I excel in optimizing dining crew workflows and managing group reservations. At Wild Tomato Wood-fired Pizza And Grille, I enhanced guest satisfaction through efficient seating and reservation coordination. My strong multitasking abilities and dedication to service excellence drive positive dining experiences.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Wild Tomato Wood-fired Pizza And Grille
Sister Bay, WI
05.2023 - Current
- Greeted and welcomed guests.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Managed reservations, waitlists, and special requests for large parties.
- Built positive relationships with other front-of-house and kitchen staff.
- Accepted payments from guests for dine-in and take-out foods.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Retail Cashier
Door County Creamery
Sister Bay, Wisconsin
08.2024 - 11.2024
- Sampled Gelato
- Delivered consistent and dedicated service through front-end customer engagement.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Received incoming shipments of merchandise from vendors and restocked shelves accordingly.
Catering Server
Alpine Resort
Egg Harbor, Wisconsin
05.2024 - 08.2024
- Served food and beverages to guests at various events, maintaining high standards of professionalism.
- Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Worked multi-course dinners with pre-plated foods.
- Provided exceptional customer service, addressing guests' needs and inquiries promptly.
Education
Homeschooled
Sister Bay, WISkills
- Dining room management
- Table setting arrangements
- Group reservations management
- Reservation coordination
- Food inspection
- Dining crew workflow optimization
- Strong multitasking
- Hospitality management
Timeline
Retail Cashier
Door County Creamery
08.2024 - 11.2024
Catering Server
Alpine Resort
05.2024 - 08.2024
Restaurant Hostess
Wild Tomato Wood-fired Pizza And Grille
05.2023 - Current
Homeschooled