LILIYA RYBAK
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
Real Estate Broker
Better Properties Real Estate
2017.01 - Current
- Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
- Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.
- Organized and hosted open houses to generate interest and expedite sale of properties.
Information and Referral Service
Tacoma Slavic Association
2023.09 - 2024.05
- Assisted refugee and immigrant participants in accessing appropriate services such as public assistance, education, health care, and employment services.
- Assisted individuals in applying for Social Security, work authorization, and Temporary Protective Status ensuring compliance with all required documentation.
- Coordinated and scheduled appointments with various government and community agencies.
- Maintained a comprehensive knowledge of local services and resources, ensuring clients received the support necessary for successful integration.
- Connected clients with essential resources, including housing, healthcare, public assistance, and employment opportunities.
- Acted as a liaison between clients and service providers, helping to overcome language and cultural barriers.
- Maintained and completed case files and required documentation for each case.
- Followed up with clients to ensure that services were accessed and to offered further assistance as needed.
Caregiver
DSHS
2009.12 - 2016.04
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Clinic Receptionist
MultiCare Health System
2006.11 - 2012.11
- Greeted patients, scheduled appointments and maintained records and accounts.
- Called patients to remind of upcoming appointments and help schedule testing for off-site services.
- Improved communication between patients and medical staff with accurate message relay.
- Efficiently managed multiple lines of communication, including phone calls, emails, and faxes.
- Verified insurance information, facilitating a smooth billing process for both patients and the clinic.
- Processed payments from patients for co-pays and uninsured visits.
- Organized patient files and medical records, resulting in easier access for clinic staff when needed.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Education
High School Diploma -
Thomson High School
Scranton, PA06.2024
Skills
Strong negotiation skills
Customer service and satisfaction
Problem-Solving
Time management and organization
Multitasking
Attention to Detail
Documentation Management
Multilingual capabilities
Licensed Real Estate Broker
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Information and Referral Service
Tacoma Slavic Association
2023.09 - 2024.05
Real Estate Broker
Better Properties Real Estate
2017.01 - Current
Caregiver
DSHS
2009.12 - 2016.04
Clinic Receptionist
MultiCare Health System
2006.11 - 2012.11
High School Diploma -
Thomson High School
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