Professional Summary
Overview
Work History
Education
Skills
Timeline

Lilleaya Gribben

Laurie’s Bartending
Surprise,AZ
4
years of professional experience

Dynamic hospitality professional with a proven track record at Tropical Smoothie Cafe, excelling in customer service and team leadership. Recognized for strong multitasking abilities and maintaining high cleanliness standards, ensuring exceptional guest experiences. Engaging communicator dedicated to enhancing operational efficiency and fostering a collaborative team environment.

Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.

Work History

Bartender

1 Year 1 Month
Laurie’s Bartending | 09.2025 - Current
  • Mixed cocktails, beer, and wine orders accurately for diverse guest preferences.
  • Maintained clean bar stations, glassware, and service areas throughout shifts.
  • Checked identification and followed alcohol service guidelines consistently.

Assistant Manager

2 Years
Tropical Smoothie Cafe | 09.2024 - 09.2026
  • Supervised daily cafe operations, ensuring smooth guest service and consistent product quality.
  • Trained team members on smoothie preparation, food safety, and service standards.
  • Monitored inventory levels and restocked supplies to support uninterrupted operations.
  • Assisted with scheduling, labor coverage, and shift coordination for frontline staff.

Hostess

2 Months
Carrabas | 02.2023 - 04.2023
  • Greeted guests warmly and managed seating flow to support smooth dining room operations.
  • Monitored reservation system and waitlist to reduce guest wait times.
  • Answered phone calls and handled booking requests with accurate, professional communication.
  • Coordinated with servers and managers to balance table assignments and service pace.

Education

No Degree - Human Sciences

Maricopa Community Colleges, Estrella Mountain Community College | Avondale, AZ | 09.2026

Skills

Strong multitasking
Customer service
Highly reliable
Team player attitude
Clear and effective communication
Outgoing personality
Engaging personality
Cleanliness and hygiene
Menu memorization

Timeline

Bartender

Laurie’s Bartending
09.2025 - CurrentRead More

Assistant Manager

Tropical Smoothie Cafe
09.2024 - 09.2026Read More

Hostess

Carrabas
02.2023 - 04.2023Read More

Maricopa Community Colleges, Estrella Mountain Community College

No Degree from Human Sciences
Read More
Lilleaya Gribben