Lilli Blair
Waretown,NJ
Summary
Accomplished Beauty Advisor at Sally's Beauty Supply, leveraging customer service expertise and upselling strategies to boost sales revenue. Skilled in cosmetics selection and client relationship building, enhancing customer satisfaction through personalized consultations. Adept at organization and multitasking, consistently achieving sales targets and fostering a positive shopping experience. Licensed cosmetologist with a great eye for detail.
Overview
3
3
years of professional experience
Work History
Beauty Advisor
Sally's Beauty Supply
03.2025 - Current
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
Host
The Waterfront
Forked River, NJ
07.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Assistant
Mirage Wraps
Waretown, NJ
06.2022 - 07.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Education
High School Diploma -
Southern Regional High School
Manahawkin, NJ06.2025
High School Diploma - Cosmetology
Ocean County Vocational Technical School
Toms River, NJ06.2025
Skills
- Customer service
- Organization and multitasking
- Cash handling
- Customer engagement
- Flexibility and adaptability
- Upselling strategies
- Sales expertise
- Client relationship building
- Attention to detail
- Cross-selling techniques
- Cosmetics selection assistance
- Licensed cosmetologist
Timeline
Beauty Advisor
Sally's Beauty Supply
03.2025 - Current
Host
The Waterfront
07.2024 - Current
Assistant
Mirage Wraps
06.2022 - 07.2024
High School Diploma -
Southern Regional High School
High School Diploma - Cosmetology
Ocean County Vocational Technical School