Lilli Duncan
San Antonio,TX
Summary
I am an energetic and compassionate individual with a true passion for working with children. I thrive in creating a fun, supportive, and safe environment where kids feel motivated and excited to learn. I excel at building strong relationships with both children and parents, offering clear communication, empathy, and personalized attention to ensure each child’s growth and success. My goal is to foster a love for gymnastics while helping students build confidence, discipline, and teamwork. I am dedicated to making every class a positive, enjoyable experience, and I strive to be someone kids look forward to spending time with.
Overview
3
3
years of professional experience
Work History
Cashier and Customer Service
CAVA
05.2022 - 12.2022
- Delivered exceptional customer service by warmly greeting customers, addressing inquiries, and providing detailed information about menu items and specials
- Assisted with food preparation and assembly, adhering to CAVA's standards for quality and presentation
- Resolved customer concerns and complaints professionally, turning potential issues into positive experiences and ensuring high levels of customer satisfaction
- Collaborated with team members to achieve daily sales goals and uphold company standards for service excellence and cleanliness
Hostess
Pero's Restaurant
02.2020 - 12.2020
- Greeted and seated guests promptly, ensuring a welcoming atmosphere and managing the flow of diners to optimize seating efficiency
- Managed reservation systems and waitlists, effectively coordinating with the service staff to minimize wait times and enhance guest satisfaction
- Collaborated with kitchen and service staff to communicate guest needs and facilitate a smooth dining experience
Education
High school diploma -
Online High School
11.2024
Skills
- Food Service
- Communication
- Cashiering
- Busser
- Food Safety
- POS
- Computer Literacy
- Safety awareness
- Motivation and encouragement
- Parental communication
- Expertise in gymnastics
- Goal setting strategies
- Motivational leadership style
- Safety standards enforcement
- Positive reinforcement techniques
- Conflict management
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Cashier and Customer Service
CAVA
05.2022 - 12.2022
Hostess
Pero's Restaurant
02.2020 - 12.2020
High school diploma -
Online High School
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