Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lillia Polmatier

Enfield

Summary

Compassionate paraprofessional with experience in supporting students with special needs. Strong skills in behavior management and effective communication foster an inclusive learning environment. Committed to enhancing student engagement and collaborating with educators for tailored instruction.

Overview

5
5
years of professional experience

Work History

Server

Buffalo Wild Wings
Enfield, CT
12.2025 - Current
  • Provided exceptional customer service, ensuring timely order delivery and guest satisfaction.
  • Managed multiple tables efficiently during peak hours, maintaining high service standards.
  • Trained new staff on menu offerings and service protocols to enhance team performance.
  • Collaborated with kitchen staff to ensure accuracy of orders and prompt service delivery.

Paraprofessional

Enfield Public Schools
Enfield, CT
09.2023 - Current
  • Assisted teachers in implementing lesson plans and managing classroom activities.
  • Supported students with special needs, fostering an inclusive learning environment.
  • Monitored student progress and provided feedback to educators for tailored instruction.
  • Facilitated communication between teachers, parents, and support staff regarding student performance.
  • Implemented behavioral strategies to enhance student engagement and reduce disruptions.
  • Organized educational materials and resources to streamline lesson preparation for teachers.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.

Customer Service Representative

Walgreens
Enfield, CT
09.2021 - 08.2022
  • Resolved customer inquiries and complaints through effective communication and problem-solving techniques.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient check-out experiences.
  • Assisted in training new team members on customer service protocols and company policies.
  • Maintained product knowledge to provide informed recommendations to customers, enhancing satisfaction.

Education

Special Education

Bay Path University
Longmeadow, MA
05.2027

Skills

  • Behavior management
  • Effective communication
  • Helping students with special needs
  • Small group and individual assistance
  • Calm and patient demeanor
  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Memory retention

Timeline

Server

Buffalo Wild Wings
12.2025 - Current

Paraprofessional

Enfield Public Schools
09.2023 - Current

Customer Service Representative

Walgreens
09.2021 - 08.2022

Special Education

Bay Path University