Lillian Bell
Five Iron Golf, Indianapolis
Indianapolis,IN
10
years of professional experience
Detail-oriented professional with experience in event production and healthcare, specializing in organization, customer service, and client care. Manages multiple priorities in fast-paced environments, coordinates logistics, and communicates effectively with diverse teams. Committed to delivering compassionate support to patients and guests while maintaining professionalism under pressure.
Work History
Event Captain
11 Months- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Coordinated logistics for various events, ensuring timely setup and execution.
Lead Server/Bartender
1 Year 7 Months- Trained and mentored new staff, enhancing team performance and service quality.
- Cultivated strong relationships with customers, fostering loyalty through personalized service.
- Resolved customer complaints promptly, enhancing overall satisfaction and experience.
- Mentored new servers, sharing best practices for exceptional service and fostering a positive work environment.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Medical Secretary
10 Months- Managed patient scheduling and appointment coordination to optimize clinic workflow.
- Collaborated with healthcare providers to ensure accurate and timely communication of patient information.
- Conducted follow-up calls to patients regarding appointments, enhancing patient engagement and satisfaction.
- Implemented electronic health record (EHR) systems, streamlining documentation processes for medical staff.
Server/Bartender
2 Years 8 Months- Provided exceptional customer service in fast-paced bar environment.
- Crafted innovative cocktails and beverages to enhance customer satisfaction.
- Trained new bartenders on standard operating procedures and best practices.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
CNA
1 Year 4 Months- Assisted with personal hygiene routines, enhancing dignity and respect for all residents.
- Provided compassionate care to residents, ensuring comfort and safety during daily activities.
- Monitored vital signs and reported changes to nursing staff for timely medical intervention.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Server
2 Years 1 Month- Delivered exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Cultivated warm relationships with regular customers.
- Collaborated with kitchen staff to streamline order processing and enhance service efficiency.
- Managed multiple tables simultaneously, maintaining attention to detail in a fast-paced environment.
Education
High School Diploma
Associate of Applied Science - Nursing
Skills
Organization
Time Management
Communication
Creativity
Proactive
Multitasking ability
Creativity
Proactive
Compassion and empathy
Patient care
Timeline
Event Captain
Five Iron Golf, Indianapolis
09.2025 - CurrentRead More
Lead Server/Bartender
Five Iron Golf, Indianapolis
02.2024 - 09.2025Read More
Medical Secretary
Lifespring Health Systems, Jasper
04.2023 - 02.2024Read More
Server/Bartender
The Eagle, Indianapolis
08.2020 - 04.2023Read More
CNA
Brookside Living Center, Jasper
04.2019 - 08.2020Read More
Server
Kelley's Restaurant, Celestine
03.2016 - 04.2018Read More
Forest Park High School
High School Diploma
Read More
Ivy Tech Community College of Indiana
Associate of Applied Science from Nursing
Read More